Learning Facilitator Kia South Africa

2 weeks ago


Edenvale, Gauteng, South Africa Motus Corporation Full time
duties.

The function forms a crucial part of the sales cycle, providing both critical and non-technical skills which will enhance the growth and development of all employees and therefore demands a high level of professionalism, technical and product knowledge.


Position Overview:

Specific Role Responsibilities:

  • Conduct induction training for all new employees.
  • Conduct product, sales and soft skills training for dealer network.
  • Develop relevant training material and content (inclusive of all product launches and experience days) for dealer network and Head Office employees.
  • Complete regular competitor analysis for training purposes.
  • Develop and administer assessments for training.
  • Coach and mentor sales force at dealership level.
  • Identify training needs, skills gaps and trends within the learning environment.
  • Perform Skills Development Facilitator (SDF) duties, including facilitating skills development initiatives, managing Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs), and liaising with relevant stakeholders.
  • Manage all training logistics and administra5on (inclusive of the monthly training calendar).
  • Manage all training related LMS functions such as creating training events, manage training bookings, create and manage reminders, follow up on training events, advise users on their training.
  • Plan and implement the dealer visit schedule.
  • Maintain and update all training material.
  • Manage matters relating to nonattendance of training sessions and discussions with Managers.
  • Complete and submit monthly training reports and expenses (coaching, training tracking, analysis and travel returns).
  • Maintain, manage and report on the training completion against targeted percentages.
  • Communicate all training through bulletins, memos, reminders, tracking and follow up interventions
  • Assist all employees of Kia with general product and training queries.

Qualifications and Experience:

  • Grade 12/Matric.
  • Training/Facilitator qualification or accreditation (preferred).
  • Tertiary qualification in Human Resources or Industrial Psychology (advantageous).
  • Minimum of 3 years of experience as a Facilitator.
  • Experience in the automotive industry or similar field is (preferred).

Skills and Personal Attributes:

  • Training/Facilitation/Presentation skills.
  • PC Skills (Excel, PowerPoint, Word, Outlook).
  • Content design software skills.
  • Learner Management System skills.
  • Excellent communication skills.
  • Excellent rapport building skills.
  • Excellent listening skills.
  • Good planning and problemsolving skills
  • Analytic and reporting skills
  • Initiative.
  • Innovation.
  • Attention to detail.
  • Trust and integrity.
  • Resolves potential dispute/conflict situa5ons with tact and diplomacy.
  • Must have a learning culture and willingness to share information.
  • Instructional delivery.
  • Research, information gathering and analysis.
  • Technical learning and understanding.
  • Training provision.


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