![Wellness Warehouse](https://media.trabajo.org/img/noimg.jpg)
E-commerce Manager
2 weeks ago
Areas of Responsibility:
As the Ecommerce Manager, you will be responsible for overseeing the daily operations of the online business and coordinate with cross-functional teams to ensure efficient ecommerce operations.
Timeous order fulfilment
Optimised courier/shipping logistics
Support the Customer Service team with customer queries and complaints
Risk Management
Effective stock control and stock management
Ensure compliance with all applicable laws and regulations related to e-commerce operations
Report on ecommerce metrics and identify areas for improvement
Lead, develop and retain team members
Performance development culture and team effectiveness
Leading, developing and coaching the team
Basic IR
Job Specifications
Internal
Minimum 5 years Wellness Warehouse managerial experience
Proficiency in stock management, cost control and cost management
Completion of all required Wellness Foundation Training + Wellness Managerial training
Exceptional problem-solving abilities
Fully computer literate
Strong written and verbal communication skills
Ability and willingness to work weekends and extended hours when required
Own transport essential
External
Grade 12
Minimum 5 years ecommerce operations experience
Expertise in logistics and fulfilment
Proficiency in stock management, cost control and cost management
Experience with ecommerce platforms
Exceptional problem-solving abilities
A genuine interest in health and wellness - brand ambassadors
Fully computer literate
Strong written and verbal communication skills
Ability and willingness to work weekends and extended hours when required
Own transport essential
Functional Competencies Required
People Management
Selling Skills
Numeracy & Literacy
Decision Making
Job Type:
Permanent
Pay:
R20 000,00 - R30 000,00 per month
Ability to commute/relocate:
- Cape Town,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
Education:
- Certificate (required)
Experience:
People Management: 5 years (required)
Ecommerce Operations: 5 years (required)
Stock Management: 3 years (required)
Application Deadline: 2024/06/17
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