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It Support Engineer

3 months ago

Cape Town, Western Cape, South Africa Hire Resolve Full time

Overview Position:

IT Support EngineerHire Resolves client is seeking a talented IT Support Engineer to join their growing team in Cape Town, Western Cape.

The successful candidate will be responsible for providing technical support to the employees and customers, resolving hardware and software issues, and ensuring the smooth operation of the IT systems.


Responsibilities:

Provide first-line technical support to end users, resolving hardware and software issues in a timely mannerInstall, configure, and upgrade computer hardware and softwareTroubleshoot network connectivity issues and perform network maintenance tasksManage and maintain IT infrastructure, including servers, switches, routers, and firewallsProvide training and support to end users on using new software and hardwareMonitor system performance and ensure efficient operation of IT systemsCollaborate with other IT team members to implement new technology solutionsDocument and update IT systems and processes Requirements: Bachelor's degree in Information Technology, Computer Science, or related fieldProven experience in IT support or related fieldStrong knowledge of hardware and software systemsProficient in troubleshooting network connectivity issuesExcellent communication and interpersonal skillsAbility to work independently and prioritise tasksProfessional certifications in IT support (.CompTIA A+, Microsoft Certified Professional) are a plus If you are a passionate and motivated IT professional looking to make a significant impact in a growing company, we want to hear from you.

Contact Hire Resolve for your next career-changing move.

Salary:
negotiable.
Our client is offering a highly competitive salary for this role based on experience.
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