Service Centre Analyst

Our client, a trailer manufacturer in the Boland region, is looking to employ a service centre manager. The role of the service centre manager includes managing all the functions in providing their customers with an all-round service excellence experience. The manager needs to be able to combine his technical experience with his management expertise.As the...

Our client, a trailer manufacturer in the Boland region, is looking to employ a service centre manager. The role of the service centre manager includes managing all the functions in providing their customers with an all-round service excellence experience. The manager needs to be able to combine his technical experience with his management expertise.As the...

Western Cape, CPT - Northern Suburbs R 9 600 Monthly Basic Plus CommissionOur client based in the Northern Suburbs is looking for Call centre consultants to start working on the 1st of May 2023.Requirements: 1 year cold calling experience. 1 year of customer services experience. Matric Must be fluent in Afrikaans and English. Must reside in the Northern...

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process...

Customer Services Agents wanted to service global clients with a leading vehicle brand.At least 2 years call centre customer services experience in both voice and the digital space.MatricClear Credit and Criminal recordsAbility to work shifts including weekends and public holidaysa passion for carsSalary: From R9,000.00 per monthAbility to commute/relocate:...

Advert reference: click_012868Advert status: Online- Position Summary:Industry:IT & InternetJob category:Others: IT and TelecommunicationLocation:Cape TownContract:Fixed Term ContractEE position:YesBrand:Clicks GroupIntroduction:We are looking to recruit IT Service Centre Interns for a fixed term contract, to work within the IT department of Clicks Group...

Our client, one of Southern Africa's leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa.The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...

Overview of the role:The Support team provides helpdesk support to all our staff working on-premises or remotely, and client users experiencing issues with their use of Euromonitor digital services. There are two roles that Support team members fulfil, the Technical Services Analyst and the Digital Services Analyst.The Technical Services Analyst works to...

We are looking for senior call centre agents.Must have:Passed English with 50% and above in MatricFluent in English2 years of BPO call centre experienceCriminal clear.Earn a basic of R 9 000.Salary: From R9,000.00 per monthAbility to commute/relocate: Cape Town,Western Cape: Reliably commute or planning to relocate before starting work (required)Experience:...

The Service Desk Analyst can work unrepentantly and part of their team to ensure that all performance targets are adhered to. Resolutions are provided effectively, in a timely manner and with proactive communication to ensure customer satisfaction. The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues....

Client Contact Centre Services & Medical/GAP Claims Assessor x 3CPT/Southern Suburbs (Office based during the probation period)Salary Negotiable on experience (R12K - R19 K CTC PM) My client, a leading established Long-term Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced Client Contact Centre Service Inbound...

As a Real Time Planning Analyst your role will be to provide operational forecasts, schedules, effective training plans, and best commercial fit planning activity to agreed company standards and timescales, ensuring cost-effective use of resources against planned volumes whilst considering the work/life balance of our agents. This role is intended to produce...

OMF Service Centre Consultant- (Fixed Term Contract 6 months) page is loaded OMF Service Centre Consultant- (Fixed Term Contract 6 months) Apply locations Pinelands time type Full time posted on Posted Yesterday job requisition id JR-54119 Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent...

Duties and responsibilities includedAnswer incoming calls and make outbound calls.Returning calls when needed.Following up on requests.Liaising with relevant stakeholders to address queries/complaints.Update information on the system.Requirements:Grade 122 years Contact Centre experience.Credit and Criminal Clear.Must be able to read, write and speak :Sotho,...

IT Security Analyst (FinTech/Payments)Our client is a leading software expert in South Africas payment and transaction processing and management industry. Their cloud-based processing technology is used by/integrated into SAs biggest Banks, Retailers and MNOs and has impacted the lives of many South Africans. On top of being successful in their business,...

Duties and responsibilities includedAnswer incoming calls and make outbound calls.Returning calls when needed.Following up on requests.Liaising with relevant stakeholders to address queries/complaints.Update information on the system.Requirements:Grade 122 years Contact Centre experience.Credit and Criminal Clear.Must be able to read, write and speak :Sotho,...

Exciting Opportunity for an All Star to join the UK client Leaders in aiding the development of the department. We are looking for our next Quality Analyst.What will you be doing? Ensure compliance with company quality standards on all contact channels while monitoring key performance metrics to improve call quality. Analyse contact data to generate valuable...

CUSTOMER SERVICES CALL CENTRE MANAGER (JOB NUMBER:CCS MANAGERMain purposeManaging the Customer Services Contact Centre by ensuring that it has the required people, processes and technologies to consistently deliver against customer and business expectations.Key Responsibilities: Managing the daily running of the call centre, including effective execution of...

Job Advert Reimagine your career**If you have a critical eye for detail and have stellar organization skills then you could fit right in as a Real Time Analyst at Concentrix + Webhelp working in our in our vibrant Claremont office.With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being...

Quality AnalystExciting Opportunity for an All Star to join the US client Leaders in aiding the development of the department. We are looking for our next Quality Analyst.What will you be doing? Ensure compliance with company quality standards on all contact channels while monitoring key performance metrics to improve call quality. Analyze contact data to...