Current jobs related to Service Centre - Cape Town, Western Cape - TSM Consulting

  • Experienced Call Centre Professionals

    3 weeks ago

    Cape Town, Western Cape, South Africa NCR Management Centre Full time

    Job Opportunity at NCR Management CentreAbout the Role:We are seeking highly skilled and motivated individuals to join our team as Call Centre Agents. As a key member of our sales team, you will be responsible for meeting sales targets, maintaining client satisfaction, and adhering to company policies.Key Responsibilities:Meet and exceed sales targets...

  • Experienced Call Centre Representative

    5 days ago

    Cape Town, Western Cape, South Africa NCR Management Centre Full time

    Job Opportunity at NCR Management CentreWe are seeking a dynamic and energetic individual to join our team as a Call Centre Agent. As a key member of our team, you will be responsible for delivering exceptional customer service and achieving sales targets.The successful candidate will possess excellent verbal and written communication skills in English, with...

  • Customer Service Representative

    1 week ago

    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Customer Service Representative **Job Summary:** As a Customer Service Representative at Call Centre Staffing, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of our network services and products. **Key Responsibilities:** • Handle...

  • Customer Service Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa NCR Management Centre Full time

    {"Key Responsibilities": "As a Call Centre Agent at NCR Management Centre, you will be responsible for delivering exceptional customer service and achieving sales targets.You will be working in a dynamic and fast-paced environment, interacting with clients and resolving their queries in a professional and courteous manner.", "Requirements": "At least 1 year...

  • Customer Service Representative

    3 weeks ago

    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Call Centre Staffing. As a key member of our sales team, you will be responsible for providing exceptional customer service while driving sales of our network services and products.Key ResponsibilitiesMake outbound calls to potential...

  • Shared Service Centre Manager

    7 days ago

    Cape Town, Western Cape, South Africa Rentokil Initial Full time

    Job Title: Shared Service Centre ManagerThe Shared Service Centre Manager is a critical role within our organization, responsible for leading and managing the South Africa UK Shared Services Team to deliver efficient, high-quality, and cost-effective support services to various business units or departments within the company.Key Responsibilities:Provide...

  • Shared Service Centre Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Rentokil Initial Full time

    Job Title: Shared Service Centre ManagerThe Shared Service Centre Manager is a critical role within our organization, responsible for leading and managing the South Africa UK Shared Services Team to deliver efficient, high-quality, and cost-effective support services to various business units or departments within the company.Key Responsibilities:Leadership...

  • Spa Receptionist

    3 weeks ago

    Cape Town, Western Cape, South Africa Centre Recruit Consultants Full time

    Job Summary:We are seeking a highly skilled and experienced Spa Receptionist to join our team at Centre Recruit Consultants. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and ensuring a seamless experience for all guests.Key Responsibilities:Customer Service: Provide warm and...

  • Experienced Sales Professionals Wanted

    3 weeks ago

    Cape Town, Western Cape, South Africa NCR Management Centre Full time

    About the RoleNCR Management Centre, a leading outbound Call Centre, is seeking highly motivated and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager.Key ResponsibilitiesDeliver exceptional customer service and achieve daily, weekly, and monthly sales targets as agreed upon.Meet the agreed daily talk...

  • Call Centre Team Lead

    1 week ago

    Cape Town, Western Cape, South Africa Allmed Healthcare Professionals Full time

    Call Centre Manager Job Description **Job Summary:** We are seeking a highly skilled Call Centre Manager to lead our team of customer service professionals. As a Call Centre Manager, you will be responsible for overseeing the day-to-day operations of our call centre, ensuring that our customers receive exceptional service and support. **Key...

  • Cloud Support Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing technical support and assistance to our customers who are using our AWS Networking services.Key ResponsibilitiesTechnical Support: Provide...

  • Data Centre Facilities Manager

    6 days ago

    Cape Town, Western Cape, South Africa Pathfinders Consulting Pty LTD Full time

    Data Centre Facilities ManagerOur client, a leading organisation in the industry, is seeking a highly experienced Data Centre Facilities Manager to oversee the operational management of their data centre facilities. The ideal candidate will possess a strong technical background and extensive knowledge of data centre infrastructure, ensuring the centre...

  • Data Centre Facilities Manager

    1 week ago

    Cape Town, Western Cape, South Africa Pathfinders Consulting Pty (LTD) Full time

    Data Centre Facilities ManagerPathfinders Consulting Pty (LTD) is seeking a highly experienced Data Centre Facilities Manager to oversee the operational management of our data centre facilities. The ideal candidate will possess a strong technical background and extensive knowledge of data centre infrastructure, ensuring the centre operates at peak efficiency...

  • Data Centre Facilities Manager

    18 hours ago

    Cape Town, Western Cape, South Africa Pathfinders Consulting Pty LTD Full time

    Data Centre Facilities ManagerWe are seeking a highly experienced Data Centre Facilities Manager to oversee the operational management of our data centre facilities. The ideal candidate will possess a strong technical background and extensive knowledge of data centre infrastructure ensuring the centre operates at peak efficiency and compliance with industry...

  • Sales Representative

    1 week ago

    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Job Title: Sales Consultant **Job Summary:** We are seeking a highly motivated and results-driven Sales Consultant to join our team at Call Centre Staffing. As a Sales Consultant, you will be responsible for selling financial products and providing excellent customer service to our clients. **Responsibilities:** * Sell financial products to customers and...

  • Call Centre Operations Manager

    1 week ago

    Cape Town, Western Cape, South Africa Allmed Healthcare Professionals Full time

    Call Centre Manager Job DescriptionWe are seeking a highly skilled and experienced Call Centre Manager to join our team at Allmed Healthcare Professionals.Key Responsibilities:Team Leadership: Recruit, train, and supervise a team of call centre staff to ensure excellent customer service and high productivity.Performance Management: Develop and implement...

  • Beauty Therapist Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Centre Recruit Consultants Full time

    Job Opportunity: Aesthetic TherapistWe are seeking a highly skilled and experienced Aesthetic Therapist to join our team at Centre Recruit Consultants.Key Responsibilities:Hold a beauty qualification, preferably ITEC or CIDESCOMinimum of 2 years of industry experienceExcellent communication and customer service skillsAbility to perform thorough consultations...

  • Call Centre Agent

    3 weeks ago

    Cape Town, Western Cape, South Africa THANDA HUMAN CAPITAL Full time

    We are seeking a highly skilled and passionate customer service representative to join our team at THANDA HUMAN CAPITAL. As a USA BPO Night Shift Call Centre Agent, you will play a critical role in assisting customers with tracking of orders, refunds, and other inquiries.Key Responsibilities:Provide exceptional customer service to American clients via phone...

  • Data Centre Regional Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa FACT Full time

    Job Title: Data Centre Regional ManagerFACT is seeking a highly skilled Data Centre Regional Manager to join our team. As a key member of our infrastructure operations team, you will be responsible for the maintenance and optimization of our data centre infrastructure operation and maintenance system.Key Responsibilities:Maintenance and Optimization:...

  • Sales Representative

    3 weeks ago

    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Job Description**Job Title:** Sales Consultant**Job Summary:** We are seeking a highly motivated and results-driven Sales Consultant to join our team at Call Centre Staffing. As a Sales Consultant, you will be responsible for selling financial products and providing excellent customer service to our clients.**Key Responsibilities:**Sales and Customer...

Service Centre

3 months ago

Cape Town, Western Cape, South Africa TSM Consulting Full time

Our client, a trailer manufacturer in the Boland region, is looking to employ a service centre manager. The role of the service centre manager includes managing all the functions in providing their customers with an all-round service excellence experience. The manager needs to be able to combine his technical experience with his management expertise.

As the service centre manager your focus will be to manage and develop the division as an independent business unit in the company, yet at the same time follow the strategic focus of the company.

________________________________________________________________________________________________________

Key Responsibilities:

  • Manage the day-to-day operations of the service centre and ensure it is running smoothly.
  • Effectively manage a team of maintenance technicians to ensure that services are rendered in a timely manner and according to standard procedures and client expectations.
  • Effective management and control of the finances of the service centre, including but not limited to correct costing, quotations, booking out of parts, completed job cards, invoices, etc.
  • Effective planning and scheduling to ensure that planned work is done in a timely manner and that bottlenecks and delays are prevented.
  • Ensure that work is done according to set procedures and standards and in a safe environment according to regulations.
  • Ensure that all repairs, maintenance and upgrades, such as, but not limited to, brakes, wheel bearings, hydraulics, electrical systems, axles etc. are done effectively and according to a high standard.
  • Regular communication with clients to ensure overall client satisfaction.
  • Develop strategies to increase efficiency and reduce costs and develop goals for the service centre and monitor progress towards them.
  • Develop control measures and work standards for performance and projects, including setting targets and deadlines
  • Resolve client complaints in a timely manner.
  • Regular verbal and written progress reports to management.
  • Manage accurate records of all transactions and activities at the service centre.

___________________________________________________________________________________________________________

Minimum Requirements:

Qualifications

  • Matric / Grade 12
  • Relevant Technical Qualification can count in the candidate's favour

Experience

  • At least 8 years experience in a trailer, caravan, or automotive workshop environment.
  • Expertise and knowledge of the technical day-to-day running and management of a workshop
  • Ability to work independently and as part of a team
  • At least 5 years' experience as a manager
  • Solid workshop administration experience
  • Good financial expertise to do the full costing and financial quotations in a workshop environment

___________________________________________________________________________________________________________

Key Competencies:

  • Computer skills [Office suite]
  • Excellent oral and written communication skills
  • Attention to detail
  • Excellent problem-solving skills in a workshop environment
  • Valid Code EB driver's licence and own transport
  • Good leadership skills
  • Excellent people skills to manage a team of people, with authority, is required
  • Excellent customer service experience
  • Must be able to plan and organise, i.e. work schedules, needs for equipment, parts, etc.
  • Must be able to work under pressure and independently

____________________________________________________________________________

Please send your CV and salary expectations to

[Should you not receive correspondence from us within 2 weeks of the closing date please consider your application as unsuccessful.

CLOSING DATE: 09 June 2023