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Implementation Consultant

3 months ago

Somerset West, Western Cape, South Africa Finovate Full time

Our client, a Fintech company developing financial software for the property sector is looking for an
Implementation Consultant to join their vibrant and growing team in Somerset West.

The company is fast paced with an exciting team culture positioned to invest in their employees to enable growth and progress within the business.


Key Responsibilities:

  • Managing customer migration projects.
  • Creating and managing migration plans with clients.
  • Managing data migrations with the takeon teams.
  • Reporting on migration progress of all projects to the rest of the team.
  • Use advanced technical skills and custom tools to efficiently manage and migrate client data into their software.
  • Work directly with clients to effectively coordinate each migration project to completion.
  • Monitor all work for quality while troubleshooting and resolving errors as need be.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to
ensure that the migration project stays on track.

  • Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the
system

  • Provide system training to customers

Skills:

  • Analytical skills to understand the data they are working with and the information they are receiving from clients. This information can help them
determine the best way to move data and what precautions to take to ensure the data is uploaded accurately.

  • Organizational skills
  • Implementation consultants often work with multiple teams and individuals to complete their work.
process.

He/ she must be able to communicate effectively with all these individuals to ensure the data migration process runs smoothly.


Qualifications and experience requirements:

  • Experience in data analysis and processing will be advantageous.
  • Proficiency in Excel Intermediate.
  • Proficiency in Microsoft Word, and Outlook, PowerPoint
  • Financial / accounting experience or background will be advantageous.
  • Customer service / support experience will be advantageous.
  • Experience in administration management.

Area:
Somerset West

Salary:
R R22 000 p.m