Training Support Specialist

2 months ago


Somerset West, Western Cape, South Africa Emporium Human Capital Full time
Job Summary

We are seeking a highly skilled Training Support Consultant to join our team at Emporium Human Capital.

The ideal candidate will have a strong background in training or consulting, with a Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience.

Key Responsibilities
  • Develop and manage training plans with customers to ensure effective learning outcomes.
  • Monitor and report on training progress, identifying areas for improvement and implementing solutions.
  • Collaborate with clients to coordinate training projects, ensuring timely completion and successful outcomes.
  • Communicate training successes and challenges to internal and external stakeholders, driving continuous improvement.
  • Provide system training and support to customers, resolving queries and guiding users through system features.
  • Assist with data preparation and uploading for new customers, ensuring seamless onboarding.
Requirements
  • Proficiency in Microsoft Office, including Word, Outlook, and PowerPoint.
  • Intermediate Excel skills.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
About Emporium Human Capital

We are a leading human capital solutions provider, dedicated to helping organizations achieve their goals through effective talent management and development.



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