Chief of Sales and Marketing Officer

2 weeks ago

Johannesburg, Gauteng, South Africa Hotel Recruiters Full time

Welcome to C & G Hospitality Recruitment

We specialise in the search and recruitment of suitably qualified and experienced Hospitality Staff for a demanding Industry.

The Executive Members and Consultants have extensive experience in Hotel Operations as well as in Human Resources, having worked in some of the countries top Corporate Catering & Facilities Companies and other leading 4 and 5 Star Hotel Groups in Southern Africa.

The Company is based in Johannesburg, but networks with several other Hospitality Recruitment Agents across South Africa, United Kingdom and Middle East. This network system ensures that we provide our clients with an extensive database of suitable qualified and experienced candidates.

We are proud to be associated with the Leading Hotels, Casinos, Resorts, Lodges, Restaurants and Conference Centres in Africa and Europe

The Role

Key Performance Areas

  • Sourcing Business through Utilisation of Client Database, RFP's and Contacts
  • Client/Operations Liaison
  • Sales Pipeline & Sales Reporting
  • Source new business opportunities
  • Client Entertainment
  • After Sales Client Care -Retention
  • Budgeting & Reporting
  • Marketing
  • Branding
  • Management of Human Resources (subordinates)
  • Part of Exco
  • Self-Management

Job Scope in general:

  • Lead the Sales / Business Development, Marketing and Social Media Team
  • Client database is scrutinised and leads and contracts are evaluated for business opportunities
  • Appointments are diarised on a planner and presentations are prepared
  • Appointments with prospective clients are attended to and the Company and its services are presented in a professional and appropriate manner
  • Prospective client needs and budgetary constraints are evaluated and an opportunity to present a formal proposal is secured
  • Visits to clients are made in accordance with planner and/or needs identified through feedback from operations
  • Co-ordinate Client Surveys in conjunction with clients and the operations team
  • Feedback on company services are elicited from clients
  • Issues identified through client interactions are brought to the attention of operations and/or other relevant department
  • Identified issues are followed up with clients within stipulated timeframes
  • Pipeline document in Teams is updated weekly and circulated to relevant management as stipulated
  • Required sales statistics are produced monthly in accordance with stipulated procedures
  • In liaison with relevant operations management quotations/proposals are prepared and presented to the prospective client within the stipulated timeframe
  • Deals are negotiated, closed and signed with the prospective client within stipulated cost parameters
  • Stipulated Sales Targets are met
  • Sales/Business development team are focused and have a "hunter" mindset
  • Required contractual detail is completed by client and signed contracts are distributed to relevant personnel
  • Company awareness is created through appropriate marketing and public relations activities.
  • External Marketing, Advertising & PR Providers are managed and monitored to ensure agreed upon objectives are met.
  • Planned Public Relations events achieve maximum impact on targeted market segments
  • Expenditure for public relations events is managed and controlled within approved budget parameters
  • Custodian of a Marketing and Branding collateral standards
  • Marketing collateral and sales support material meets branding requirements and is available at all times
  • Internal branding and corporate identity is accurate, consistently applied, and controlled to prevent unauthorised changes
  • Branding supports business objectives appropriately
  • Activities are planned annually and reviewed quarterly

Ideal Profile

Requirements, Qualifications and Experience needed:

  • SA BEE (African) Citizens
  • Clear Credit ITC Record
  • Clear Criminal Record
  • Tertiary Education essential - Marketing Degree Preferred
  • Proven sales track record as Sales Manager/Director - with a Minimum of 7 years of sales experience preferably in the Hotel, Food or Catering Industry
  • Outgoing, presentable demeanour
  • Sound knowledge and experience of the sales process
  • Computer Literate (ADVANCED Excel Essential)
  • High Impact presentation and proposal writing experience
  • Strong communication skills both verbal and written
  • Sound financial knowledge and budgeting
  • Sound knowledge in building feasibilities
  • Strong negotiation and analytical skills
  • Track record of achieving sales targets and objectives
  • Own Vehicle & Driver's license – Extensive Travel

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Join a market leader within Media & Entertainment

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