Chief Sales

2 weeks ago

Johannesburg, Gauteng, South Africa CipherWave Full time

JOB PROFILE:

  • Job Title:
  • Chief Sales & Marketing Officer
  • Division:


 Sales
  • Reports to:
  • CEO
    WORKING RELATIONSHIPS:
  • Internal:
  • Manage the day-to-day activities of the sales and marketing team.
  • Escalation point for all sales and marketing related queries from internal teams.
  • Ensure communication with internal teams on Customer sales and marketing related queries.
  • Ensure OLA's are in place within the sales and marketing team in order to respond and action queries quickly.
  • Ensure sales and marketing performance reporting is maintained weekly.
  • External:
  • Drive customer engagement through customer meetings and planned events.
  • Attend industry events to remain abreast of the industry movement.
  • Work with marketing to drive customer and brand loyalty.

JOB SUMMARY:

  • Main purpose of position:


This role will report to the Chief Executive Officer and is required to work seamlessly across all business units across the CipherWave group of companies.


  • Responsibilities and duties:
  • Managing the sales and marketing business unit performance.
  • Managing the Sales and Marketing budget.
  • Driving a sales culture of customer engagement within the sales team.
  • Ensuring the sales business unit has sufficient team coverage to execute on the sales goals and growth ambitions.
  • Implementing and maintaining sales and marketing KPI's.
  • Managing sales commission structures.
  • Reporting on the sales team's performance against growth targets and in line with the business's expectations.
  • Driving a culture of sales enablement, through identifying training improvements for the team.
  • Implementing a sales incentive plan that encourages and rewards sales performance.
  • Working closely with marketing to drive campaigns that assist with improving product sales.
  • Improving on our partner programme that encourages a high touch point engagement with our partners which encourages partner loyalty to the brand.
  • Implementing a sales development plan to ensure the sales team members can develop and grow.
  • Implement a sales model that aligns and helps to minimise customer churn through improved customer engagement, excellent communication, consultative product engagement & collaborative team engagement.
  • Arrange Company Brand Awareness at Industry Conferences.
  • Maintaining all CipherWave brand CI and brand channels including Social Media platforms & the company website.
  • Create and manage relationships with 3rd party marketing and events service providers.
  • Performance Evaluation on all 3rd party marketing service providers.
  • Responsible for SEO & Digital Platforms ie, Google Analytics.
  • Keep abreast of market trends within the industry and ensuring the CipherWave brand remains relevant.
  • Ensure that all company collateral, brochures are maintained in accordance with the company brand image and standards.
  • Work with CipherWave partners and agencies to ensure brand alignment on go to market products & services.
  • Plan, coordinate and manage customer events with the Sales and Marketing Team.
  • Desired skills & experience
  • Experience in a Sales and Marketing Leadership Role.
  • Experience in the Telecoms or ICT Industry is mandatory.
  • Excellent communication both verbal and written.
  • Knowledge and Understanding of Connectivity, Cloud, Voice, Security Products.
  • Experiencing working on a CRM System.
  • Understanding of working with a reseller channel.
  • Excellent Negotiation Skills.
  • Ability to work well across multiple teams Team Player.
  • Proficient in MS Office Suite.
  • Comfortable in creating and presenting reports.
  • Experience in managing digital marketing channels.
  • Knowledge in website analytical and SEO tools.
  • Experience is managing and optimizing Google Ad words.
  • Experience working with various industry agencies.
  • Good time management skills.
  • Minimum experience:
  • Executive Management Experience Essential.
  • Minimum 10 years' experience in Sales with 5 Year in a leadership position, managing a sales and marketing team.
  • Sound knowledge of sales and marketing principals and best practises.
  • Successful proven track record of performance.
  • Must be well networked.
  • Minimum qualification:
  • Business Management / Marketing Qualification, Degree or equivalent.
  • Additional requirements:
  • Must be a South African Citizen.
  • Valid Driver's License.
  • Own Transport.
  • Willing to Travel.

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