Organisational Effectiveness Lead

2 weeks ago

Cape Town, Western Cape, South Africa Santam Insurance Full time

The Organisational Effectiveness team in Human Resources has a full-time, permanent position available for an Organisational Design Lead who will be based in either Bellville or Sandton, reporting to the Head of Organisational Effectiveness.


This role will be focused on providing specialized knowledge and expert guidance – as well as delivering a variety of initiatives and projects to the business within the Organisational Effectiveness Centre of Expertise (CoE).

As an Internal Consultant, you will engage with the HR Delivery partners (i.e., HR Business Partners) as well as Line Managers across the business on issues around organization design, organisational change management, performance development and management, Expertise, specialized knowledge and a hands-on approach to generating ideas and creative solutions will enable you to support best practice leadership within the HR team, around particular areas of expertise.

What will make you successful in this role?Act as subject matter expert and provide operating model and organization structure design support to structure and realign organizational entities, processes, and roles.

Develop organization design framework, principles and standards that are understood and utilized across the business. Conduct thorough analyses of the current organizational structure, including roles, responsibilities, reporting lines, and job titles.
Evaluate the effectiveness of organizational design changes, adjusting as needed to optimize performance.
Provide guidance and support to HR teams and department heads in implementing organizational design changes.
Build internal organization design capability.
Provide change management expertise to support operating model changes.

Stay updated on industry best practices and emerging trends in organizational design and apply relevant insights to drive continuous improvement.

Communicate effectively with stakeholders at all levels of the organization to ensure buy-in and alignment with organizational design initiatives.

Look at the system from the inside out; identify the deep-seated organizational issues from a culture, values, and leadership perspective.

Facilitate and manage projects that span and impact Santam as a whole, as well as those of a small, more localized BU nature.

Qualification and ExperienceCompleted University Degree in Behavioural Science or a related field (e.g., Psychology or Industrial / Organisational Psychology) At least 5 years in a specialist-type role, such as organizational design/ organizational effectiveness/performance management/change management, functioning as an internal or external consult in a medium – large corporate.

At least 5 years' experience in the human performance/human capital management area.

Project delivery experience; leading organizational change and introduction of new ideasSome experience having to influence/persuade/lead teams, some team leadership experience in preferable.

Exposure to HR generalist fields, understanding of the practices around recruitment, IR, development, pay.

SkillsSpecialist knowledge and experience in all/some:

Organisational Design Organisational Change ManagementTalent ManagementPerformance management strategies and best practiceCulture change Team effectivenessLeadership development Employee engagementConfident and able to build relationships at Senior organisational levels.

Excellent communication and influencing skills.
High levels of emotional intelligence and ability to engage effectively with others.
Extensive presentation and facilitation skillsCreative and analytical, full grasp of systems thinking.
Self-starter, able to take initiative and ownership of work, proactive and self-driven.
Flexible and able to work in an ambiguous environment; does not need detailed guidance or structure.
Full range of project management expertise and can drive an initiative from conceptualisation to delivery. Able to work under pressure and deliver to deadline.

KnowledgeDeep knowledge of Organisational Design and Change ManagementIntervention/facilitation techniques and methodologiesBest practice people development concepts and a demonstrated knowledge of how to stay abreast of these.

Core Competencies Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Collaborates - Contributing through others
Being resilient - Contributing through others
About The CompanySantam is the market leader in the general insurance industry in Southern Africa.

We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.

We're about people.

People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity.

This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.

In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process
Step 2

Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.

Our recruitment process
Step 3

Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.

Our recruitment process
Telephonic screeningStep 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot
Our recruitment process
AssessmentStep 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment.

Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.

Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.

Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process
Step 2

Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.

Our recruitment process
Step 3

Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.

Our recruitment process
Telephonic screeningStep 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot
Our recruitment process
AssessmentStep 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment.

Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.

Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.

Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.

TIPS & TRICKSGetting ready for your interviewThere is not just one way to be successful at Santam, nor is there one way to interview with us.

Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices.

This is the eighth consecutive year that we have achieved this accolade.
#J-18808-Ljbffr

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