![Lead Capital Group](https://envy-mag.com/img/c/lead-capital-group.png)
Online Reputation
2 weeks ago
The Online Reputation Manager manages reviews, engages with our community, and addresses negative feedback to enhance our brand's online reputation.
They manage our reputation on platforms like Quore, Reddit, Trustpilot and Google My Business amongst others, encouraging positive interactions and using customer feedback to boost brand image and satisfaction.
KEY ACCOUNTABILITIES. RESPONSIBILITIES OF ROLE
-
Monitor Online Platforms:Regularly review platforms like Quore, Reddit, Trustpilot and Google My Business, social media, and others for feedback and reviews.
-
Manage Online Reputation: Develop and implement strategies to enhance our online reputation, effectively addressing both positive and negative feedback.
-
Respond to Reviews: Provide timely, thoughtful responses to all customer reviews, promoting positive engagement.
-
Engage with Online Community:Participate in industry-related online discussions, answering questions to boost our brand's visibility and reputation.
-
Analyze Feedback: Evaluate feedback to identify customer satisfaction trends and sources of positive reviews, formulating strategies to replicate success.
-
Report and Collaborate: Generate regular reports on reputation metrics and work with internal teams to use insights for customer satisfaction improvement.
-
Crisis Management: Respond swiftly to online reputation crises with strategies to minimize negative effects.
-
Daily Reporting Across Platforms:Maintain a daily overview of our brand's online presence across various platforms, documenting and strategizing for ongoing reputation enhancement.
-
Build Strategic Partnerships: Identify and forge beneficial collaborations with various entities to enhance traffic, and lead generation, and realize marketing and business objectives.
-
Growth through Collaboration: Implement effective marketing and business strategies with partners to improve brand visibility, customer base, and revenue, regularly evaluating these collaborations for alignment with our goals.
KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED
- Communication, Positive reinforcement Excellent oral and written communication skills
- Superior interpersonal skills
- Ability to take initiative and work independently.
- Exceptional organizational skills
- 5+ years of experience in the industry advantageous
- Strong knowledge of industry standards
- Confident and charismatic approach to people
- Extremely motivated and selfdriven personality
- Ability to work in a competitive and stressful environment.
- Computer literacy
- Competence in using Microsoft Office
- Strong analytical skills with a keen eye for detail
-
Lawyer Agreements
2 weeks ago
Cape Town, Western Cape, South Africa Agreements Online Full timeAgreements Online is a leading website that offers over 250+ legal agreement templates to South African businesses. They provide businesses high-quality, legally compliant templates that help protect their interests and facilitate smooth operation. They have a reputation for providing excellent customer service and great value for money.An exciting job...
-
Marketing Specialist
2 weeks ago
Cape Town, Western Cape, South Africa destinationone Finance & Accounting Full timeJob DescriptionTHIS IS A REMOTE ROLE - BASED ANYWHERE IN SOUTH AFRICAAt destinationone, Recruitment & HR is what we do.We match businesses with top talent in the Heathcare, Health Tech, Government, Legal, Non-Profit, and Public Sector industries.Join our dynamic team as a Marketing Specialist, where you will drive our end-to-end marketing initiatives from...
-
Marketing Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Destinationone Consulting Inc. Full timeTHIS IS A REMOTE ROLE BASED ANYWHERE IN SOUTH AFRICAAt , Recruitment & HR is what we match businesses with top talent in the Heathcare, Health Tech, Government, Legal, Non-Profit, and Public Sector industries.Join our dynamic team as a Marketing Specialist, where you will drive our end-to-end marketing initiatives from brand building to tactical...
-
Junior Digital Marketer
2 weeks ago
Cape Town, Western Cape, South Africa 1-grid Full timeJunior Digital MarketerReports to: Head of MarketingCompany Profile1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We are on a mission to grow businesses online with simple and reliable products, and we are looking for a Junior Digital...
-
E-commerce/marketing Co-ordinator
2 weeks ago
Cape Town, Western Cape, South Africa Traut Personnel Full timeSuccessful Clothing Design Centre has a vacancy for a talented digital E-commerce/Marketing Co-ordinator to be involved in all aspects of marketing, but in particular managing their online platforms/website, SEO and advertising.- Job Description_ Maintaining and driving marketing campaigns (fashion/clothing industry). Maintaining website navigation and...
-
Public Relations Manager Cape Town
2 weeks ago
Cape Town, Western Cape, South Africa HotelJobs Full timeJD Specialized Recruitment_ are currently in search of an experienced PUBLIC RELATIONS MANAGER to join a leading Hospitality GroupAs a PR manager, you'll be responsible for developing and maintaining a glowing company image, both offline and online. You will be tasked with developing and organizing communications activities to increase awareness, cultivating...
-
Public Relations Officer
2 weeks ago
Cape Town, Western Cape, South Africa Centre Recruit Consultants Full timeWe are seeking a skilled and experienced Public Relations Officer to join our conveyancing firm. As a Public Relations Officer, you will be responsible for managing the firm's public image, building relationships with key stakeholders, and promoting our services to clients and the wider community. Your role will be instrumental in enhancing our brand...
-
Motor Vehicle Technician
2 weeks ago
Cape Town, Western Cape, South Africa Sydsen Group (Pty) Ltd Full timeMotor Vehicle Technician Cape Town CBD, Western Cape Join our client's dynamic team in Cape Town CBD, Western Cape , a leading Automotive Service Provider dedicated to excellence in customer satisfaction and vehicle care.With state-of-the-art facilities and a commitment to delivering top-notch service, we're seeking a skilled and passionate Motor Technician...
-
Trade Settlement And Income Collection Assistant
2 weeks ago
Cape Town, Western Cape, South Africa Rpo Recruitment - Executive Search & Rpo Recruiting Agency. Full timeA reputable firm is urgently seeking a Trade Settlement and Income Collection Assistant to join their team of professionals.This entry-level vacancy has been created within the Investment Administration team at their offices in Rondebosch, Cape Town.Responsibilities: Opening of script accounts and script transfersThe collection of dividends and resolution of...
-
Junior Mechanical Engineer
2 weeks ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeHire Resolve is partnering with a reputable Engineering Consulting firm, that is looking for a Junior Mechanical Engineer to join their team in Cape Town Key requirements:Mechanical Engineering degree (B.Eng/BSc)1-2 years minimum experienceProficient in the use of Microsoft packages. (Excel/Word/MS Project)Key responsibilities:Perform engineering...
-
Civil Technician
2 weeks ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeA reputable engineering company based in Cape Town is looking for a civil technician to join its teamKey Requirements:Relevant Degree (Bsc QS / Btech QS)Must Be a South African CitizenProfessional Registration Preferred1 – 2 Years of ExperienceValid Drivers License (Code 8)Must Reside in Western CapeExperience in the Replacement of Water/Sewer Pipes, Pipe...
-
Talent Acquisition Consultant
2 weeks ago
Cape Town, Western Cape, South Africa RSAWEB Full timeJob Information:Industry Human ResourcesWork Experience 2 yearsEducation Level Degree/B-TechCity Sea Point, Cape TownProvince Western CapeCountry South AfricaPostal Code 8005Responsibilities: Assist with the implementation of the overall recruitment strategy Advertising job adverts on various online platforms Track recruitment KPI's and reporting (i.e. time...
-
Social Media
2 weeks ago
Cape Town, Western Cape, South Africa The Perfect Placements Full timeOur client, an established company of 30 years seeks the services of an innovative, pro-active individual to manage and promote the online presence for their group of companies.Responsibilities: Social Media management Content creation Template design posters etc. Copy writing and Search Engine Optimisation Campaign marketing Creative digital marketing...
-
E-commerce/marketing Co-ordinator
2 weeks ago
Cape Town, Western Cape, South Africa Traut Personnel Full timeLocation:capetown Level:Middle Salary:Negotiable Posted:January 21, 2023 Ref:#5852Description:Successful Clothing Design Centre has a vacancy for a talented digital E-commerce/Marketing Co-ordinator to be involved in all aspects of marketing, but in particular managing their online platforms/website, SEO and advertising.Responsibilities: Maintaining and...
-
Senior Estimator
2 weeks ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeA reputable Construction Company based in Cape Town is looking for a Senior Estimator to join their teamKey requirements:Diploma or BTech Degree in Quantity SurveyingMinimum 5 years experience in the construction industryKnowledge and efficiency in Microsoft Office and AutoCADKey responsibilities:Compiling estimates on new and current business.Compile...
-
Snr Guest Experience Manager
2 weeks ago
Cape Town, Western Cape, South Africa HotelJobs Full timeAs the Senior Guest Experience Manager of this 5* Luxury Hotel, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you're looking to develop your skills and be part of the future of luxury, this is your momentPrimary Responsibilities IncludeProvide Duty Management...
-
Spa Guest Relations Officer
2 weeks ago
Cape Town, Western Cape, South Africa Career Custodians Full timeAre you ready for an exciting and challenging role in the spa industry?Langaro Wellness in Camps Bay is currently seeking a Guest Relations Officer / Lead receptionist to take responsibility for overseeing the front desk operations. You will be responsible for the reception and retail areas, coordinate diaries and therapists, while ensuring efficient and...
-
Pxa Intern: Multimedia
2 weeks ago
Cape Town, Western Cape, South Africa Impact Full timeOur Company:What You'll Do: Work closely with and learn from the PXA Multimedia Designer and Producer to create engaging educational video content for PXA courses, using Adobe Premiere Pro and additional tools within the Adobe suite to edit product and industry training videos, adhering to the Corporate Identity (CI) of PXA. Liaising with PXA Learning...
-
Contact Centre Consultant
2 weeks ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeListing reference: 017084Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:Call Centre and TelesalesLocation:Cape Town- Contract:PermanentRemuneration:Market Related- EE position:YesIntroduction To provide the required level of customer service to Clicks Group customers, to increase customer loyalty and elevate the...
-
Reservations/Revenue Manager/Sales
2 weeks ago
Cape Town, Western Cape, South Africa Career Dynamics Global Full timeReservations/Revenue Manager/SalesCentury City – Office based.R25k – R35k pm (Neg. on experience.)Leading Inbound Tour Operator – Specializing in South Africa, and Botswana, Namibia, Zimbabwe.Our client is looking for a Reservations/Revenue Manager/Sales to be based at their offices in CPT Century City – Northern Suburbs.Regular office hours, Focus...