Call for Application

2 weeks ago


Johannesburg, Gauteng, South Africa UNESCO Full time

OVERVIEW

Parent Sector:
Field Office

Duty Station:
Johannesburg

Job Family:
Natural Sciences

Type of contract:
Consultancy

Duration of contract:
From 1 to 6 months

Application Deadline (Midnight Paris Time): 14-JUN-2023

UNESCO Core Values:
Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

OVERVIEW OF THE FUNCTIONS OF THE POST

CALL FOR APPLICATION
Development of Smartphone Applications for Citizen Science Data Collection in South Africa

A. Project Background

UNESCO is implementing a project on "Addressing Climate Risk and Building Adaptive Capacity in South Africa's

Biosphere Reserves:

Towards Sustainable Water and Ecosystem Management" with the objective of enabling pilot areas in South Africa to develop effective ecosystem-based and gender responsive adaptation pathways to climate change using a bottom-up, participatory approach.


As part of the project, there is a focus on active engagement of communities in the target areas through Citizen Science, by using local data collection as a driver for education on climate risks and climate change.

In addition, real-time Internet of Things-based weather stations, water level, and water quality sensors will be set up in the biosphere reserves to enhance the collection of hydro-meteorological data in the biosphere reserves.

This will allow the piloting of blending Citizen Science field surveys with real-time meteorological station networks.

Long Description

B. Tasks

a. Engage with the Vhembe Biosphere and Groot Marico Biosphere Reserves to finalize the data collection protocols

b. Tailor the data collection and GIS system and database to collect and store the required data fields and elements (e.g geolocated photographs, input fields)

d. Tailor the visualization environment to visualize the data collection from citizen scientists in the two Biosphere Reserves

e. Support the two Biosphere Reserves to ensure all data is collected and accessible from the backend and frontend visualization

a. Provide further physical and online training on data collection tools to the Kruger to Canyons and Cape Winelands Biosphere Reserve

b. Support the two Biosphere Reserves, Kruger to Canyons and Cape Winelands to ensure all data is collected and accessible from the backend and frontend visualization
Long Description

b. Set up a user-friendly dashboard to view the collected data.

c. Enable users to download the collected data in excel/CSV format

4) Provide training on the tool developed and transfer the system to an independent server

a. Update and provide training materials on the different tools and software packages used

b. Provide two training sessions to a set of stakeholders identified by UNESCO on the different tools

i. Physical and online training on the use of the software for all the Biosphere Reserves

ii. Physical and online training on the setup and management of the software packages on the server

c. Setup of the system on an independent server to be provided by UNESCO based on the specifications provided by the developer
Long Description

C. Deliverables

The contractor shall submit the following deliverables to UNESCO Regional Office for Southern Africa;
a. A work plan with a detailed timetable for delivering targets in consultation with UNESCO;
b. Set up mobile apps for all four biosphere reserves as requested in tasks (1) & (2) including the incorporation of the Internet of Things in task (3)

c. The reports for the 3-month trial for the developed apps in the four Biosphere Reserves respectively

e. The developed training materials and the report for the training sessions as described in task (4)

COMPETENCIES (Core / Managerial) Accountability (C) Communication (C) Innovation (C) Knowledge sharing and continuous improvement (C) Planning and organizing (C) Results focus (C) Teamwork (C) Professionalism (C) - For detailed information, please consult the UNESCO Competency Framework.

REQUIRED QUALIFICATIONS

  • Required qualification: The lead person is required to have at least a Master's degree in Computer sciences/natural sciences or equivalent.
  • Project management experience: The company should have experience managing the development of software projects, including requirements gathering, project planning, and execution. They should be able to manage timelines and budgets effectively and have experience working with stakeholders and clients to ensure project success.
  • Experience with agile development methodologies: The company should have experience working with agile development methodologies. They should be able to adapt to changing requirements and priorities and be able to deliver working software in short iterations.

DESIRABLE QUALIFICATIONS


To enable social learning among citizen scientists, an implementation partner with experience in developing a platform similar to WhatsApp will be an added advantage.

A Southern African-based implementation partner would be
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