Call Centre Manager

Call Centre Manager Call Centre BPO ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaAre you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the...

Date:8 Feb 2024Location: Emperors Palace, ZACompany:Peermont Global (Pty) LtdJob Purpose To manage the peermont call centre section and maintaining professional relationships with guests through ongoing excellent customer serviceQualifications MatricMinimum Requirements 5 years plus experience in Management of Call Centres Customer Service experience...

South Africa - Gauteng, Johannesburg - South (Soweto / Orange Farm) R R Annually Cost To CompanyOur client in the Financial Services arena seeks a senior Call Centre Manager with solid outbound exp to head up their Distribution Call Centre. Degree in Business or related Minimum of 9 years' experience within the Financial ServicesIndustry/Short-Term insurance...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectivenessThe Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people...

Role OverviewThe Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences.Team Leadership:...

Mission/Core Purpose of the Job:As the Call Centre Manager, your core mission is to lead and enhance the operations of our Contact Centre, ensuring exceptional customer service while optimizing operational efficiency and cost-effectiveness. You will play a pivotal role in driving first-rate customer experiences, fostering a culture of continuous improvement,...

We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis.RequirementsMust have Matriculated.Must have at least 4 years' experience working in a Call Centre or done Customer Service.Must be able upsell.Must be computer literate.Must stay Close to Sandton.Must be...

We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis.RequirementsMust have Matriculated.Must have at least 4 years' experience working in a Call Centre or done Customer Service.Must be able upsell.Must be computer literate.Must stay Close to Sandton.Must be...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and...

Insurance Call Centre StaffReports to: Call Centre ManagerStart date:ASAPRemuneration: R 7500 and commissionEstablished brokerage requires experienced call centre staff, to warm up new business leads and assist broker in distributing various insurance products Long term, Short term and Medical.Requirements: Strong communication skills both written and...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific...

Reference PE002318/LSLocation Gauteng, JHB Eastern SuburbsSalary Interval MonthlyPackage NonenegotiableDescriptionOur client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.**A wonderful career opportunity awaits you.Requirements: Degree or Diploma in Business Management or related field. 5...

Our client in the telecommunications industry is looking for a Call Centre Supervisor for a contract duration of 3 to 6 months with a potential extension.Role Overview:Responsible for overseeing the Service Centre Consultants to ensure efficient service delivery. The chosen candidate will be in charge of a specific team of consultants (maximum of 20) working...

We have an exciting career opportunity for a fun and dynamic Sportsbook Call Centre Manager to join a leading gaming operator in Johannesburg If you're passionate about gaming, love working with people, and have a knack for solving problems, then this could be the perfect job for you If you're up for the challenge and want to be part of a dynamic team, get...

Our Client, a lead a well renowned gaming industry seeks a Call centre manager to have online gaming experienceVoice Portfolio. Responsible for systems and process management, operations management, cost management, resource management, shift management, compliance, efficiency management and service excellence for these teams.Minimum Requirements: Matric...

SynopsisOur client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Qualification and Experience National Senior Certificate/Grade 1 Relevant Degree/ 3 Year Diploma or Equivalent Experience 58 Years Service Centre Team Leader Experience Knowledge of People...

Reporting directly to the CEO, you will play a crucial role in making a Call Centre operationally efficient and successful. Are you an experienced leader with a proven track record of driving sales performance in a call centre environment? You will have extensive experience in managing a sales force/call centre of over 450 seats. You will be required to take...

Call Centre Agents RequiredThis position is open to candidates based preferably in the South of Johannesburg.Candidates that meet the following criteria need only apply:Matric EssentialCandidates are required to have a strong command of the English LanguageAt least one year's Sales experience within the Call Centre EnvironmentAbility to drive salesCold...

Call Centre Agents RequiredThis position is open to candidates based preferably in the South of Johannesburg.Candidates that meet the following criteria need only apply:Matric EssentialCandidates are required to have a strong command of the English LanguageAt least one year's Sales experience within the Call Centre EnvironmentAbility to drive salesCold...

A leading insurance brokerage is currently seeking an experienced Call Centre Manager to join their team in Boksburg.Duties: Managing a team of agents. Ensure KPi's are met on a daily and monthly basis. Handle client queries Training of new agents Reporting to management on a daily basis Actively recruiting for new agents.Requirements: Managerial skills 23...