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On-site Fleet Coordinator

4 months ago

Cape Town, Western Cape, South Africa On Demand Full time
Answer calls

  • Routing of and manage drivers throughout the evening
  • Must be able to utilise tracking sofware
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce daily reports
  • Ability to work under pressure and problem solve
  • Basic Administration

Salary:
R7, R9,500.00 per month

Education:

  • Diploma (required)

Experience:

  • Transportation management systems: 3 years (preferred)

License/Certification:

  • Pdp (required)

Shift availability:

  • Night Shift (required)