Site Operations and Merchandising Coordinator

4 days ago


Cape Town, Western Cape, South Africa Activate Talent Full time
{"title": "Site Operations and Merchandising Coordinator", "description": "Job Summary

We are seeking a highly skilled Site Operations and Merchandising Coordinator to join our team at Activate Talent. As a key member of our e-commerce team, you will be responsible for driving the performance and optimization of our client's online store, collaborating closely with developers, project managers, and cross-functional teams to ensure a seamless and engaging shopping experience.

Key Responsibilities
  • Lead and mentor the site merchandising team, manage tasks in Asana, and provide daily operational support to ensure efficient item setup, bundle creation, and timely completion of objectives.
  • Oversee product listings on Shopify, ensuring accurate descriptions, images, pricing, and SEO optimization to improve search rankings and drive organic traffic.
  • Develop and implement data-driven merchandising strategies, conduct A/B testing to improve conversion rates, and enhance the customer shopping experience.
  • Analyse sales data, customer behaviour, and product trends, implement pricing strategies, monitor inventory levels, and coordinate restocking with the planning and supply chain teams.
  • Work closely with e-commerce, marketing, creative, product, and UX/UI teams to align merchandising with brand strategy and manage promotions, campaigns, and site maintenance to ensure an excellent customer experience.
Requirements
  • C1 English level, with excellent verbal and written communication skills.
  • 3+ years of experience in e-commerce merchandising, site operations, or digital apparel management.
  • Extensive knowledge and proficiency in Shopify platform management, including product listing and inventory management.
  • Ability to learn and utilize the Kimonix app for advanced merchandising functions.
  • Familiarity with SEO best practices for e-commerce and SEO optimization.
  • Experience with A/B testing and conversion rate optimization techniques.
  • Familiarity with Asana for task management and Slack for team communication.
", "lang_code": "en"}

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