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Specialist, Application Support
2 weeks ago
Business Segment:
Corporate & Investment Banking
Location:
ZA, GP, Johannesburg, Baker Street 30
To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities.
To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies.
Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilienceQualifications
BachelorsDegree Information Studies/ Information Technology
Experience Required Delivery Enablement
Technology
5-7 years experience gained in providing level 2 technical support to an area of the business. Knowledge and understanding of the various disciplines within technology and how these relate to each other5-7 years proven experience in application of service management processes and frameworks
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