Call Center Manager

Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure.QualificationMatric / Equivalent Receiving incoming telephone calls from customers and/or delivers scripted or nonscripted messages to customers via telephone during designated hours at all levels with stakeholders...

Are you an experienced Call Center Manager seeking a new and exciting challenge? We have an exceptional opportunity for you to be a key player in a dynamic and innovative environment.Key Responsibilities: Lead and manage a highperforming call center team. Develop and implement effective strategies to enhance customer service operations. Drive continuous...

Call Center ManagerSandton, JohannesburgSalary: R45,000-R60,000 CTCOur Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyAbout the role:Our client is now ready to take the next step by providing call center services to...

Job Overview: We are seeking a dedicated and customer-focused After-Hours Dental Call Center Representative to join our team. As an After-Hours Dental Call Center Representative, you will be responsible for handling incoming calls and booking appointments for our dental clinic outside of regular business hours. Your primary goal will be to provide...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls.Supporting call centre agents through...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa.Responsibilities of this Post:Provide product and service information to customers.Document all call information according to standard operating procedures.Research, identify, and resolve customer complaints using business tools and available customer data.Address and resolve...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Develop objectives for the call center's day-to-day activities.Evaluate performance with key metrics (accuracy, call-waiting time etc.).Monitor and improve ordering, telephone handling and other procedures.Conduct effective resource planning...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa.Responsibilities of this Post:Answer courteously inbound calls.Manage filing, mailing, correspondence and other management tasks.Respond to customer inquiries.Generate customer interest in the services or products offered by the company.Manage and update customer databases with...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

Join our dynamic team at Bytestream as a Lead Warming Call Center Agent We're seeking enthusiastic individuals to connect with leads and warm them up for our clients' campaigns. As a crucial part of our team, you'll engage in outbound calling, nurturing leads, and representing our clients with professionalism and warmth. If you're passionate about...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

Front Desk Admins required Urgently for immediate roles in different fields. medics, Finance and Adminstration.- . Hearing and resolving complaints from patients, visitors and other interested parties. Scheduling appointments, and maintaining appointment calendars. Monitors doctor's patient schedule to insure good patient flow. Answering and responding to...

KEY RESPONSIBILITIES: Assisting in the formulation of targets for individuals and teams. Hiring and on boarding new employees. Answering questions from staff and providing guidance and feedback. Anticipate escalation and take over calls when needed. Devise ways to optimise procedures and keep staff motivated. Measure performance with key metrics such as call...

Call Center Sales Agents RequiredRequirements: Matric Well Spoken. Must have a basic understanding of a computer. Achieving sales targets Ensuring your product knowledge is passed on to clients. Responsible for processing all correct information onto final sales. Adhering to sales team standards checklist skills. Possess exemplary customer service skills....

Our client in the call centre industry is looking for a manager to join their dynamic team who will be overall responsible for the call centre business unit in South Africa, working in close cooperation with international clients.Responsibilities Responsible for our new call centre in Johannesburg, South Africa Ensure the business unit further develops its...

Job descriptionCALL CENTRE MANAGERWho are weWe are a credit repair company, we help South Africans clear their credit records, getout of debt review and enjoy lower installments on their debt repayments. We also assistour clients in Blacklisting removal, Debt review removal and Debt mediation.Responsibilities Oversee and manage the daytoday operations of our...

Job Title: Junior Technical Support and Call Center AgentCompany Overview: We are a reputable tool retailer committed to delivering high-quality tools and equipment to our valued customers. We offer a diverse range of products for professionals and DIY enthusiasts alike. As we expand our operations, we are seeking a motivated and customer-oriented Junior...

About QuantaniteQuantanite is a customer experience (CX) solutions and outsourcing company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We're an...

We are looking for a Call Center Representative to join our team As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.Roles /Responsibilities Manage inbound and outbound customer calls in...