Call Centre Sales Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Headhunters Full time

Job description

CALL CENTRE MANAGER

Who are we
We are a credit repair company, we help South Africans clear their credit records, get

out of debt review and enjoy lower installments on their debt repayments. We also assist

our clients in Blacklisting removal, Debt review removal and Debt mediation.

Responsibilities

  • Oversee and manage the daytoday operations of our call center, ensuring smooth and efficient processes.
  • Hire, Onboard and train call center Personnel
  • Ensure the call center achieve sales targets
  • Loading mandate and capturing sales

Requirements:

  • Minimum of 35 years of experience in a similar position
  • Experience in forming and managing a team
  • Good English skills
  • Proficient in MS Office packages, especially Word and Excel

SKILLS

  • Exceptional interpersonal, customer service, problemsolving, verbal and written communication, and conflict resolution skills.
  • Knowledge of management principles and familiarity with company products, services, and policies.
  • Strong coaching and leadership skills, ability to motivate employees.
  • Business process development and improvement
  • MS Word

Ability to Commute:

  • Johannesburg, Gauteng (required)

Ability to Relocate:

  • Johannesburg, Gauteng: Relocate before starting work (required)


  • Johannesburg, Gauteng, South Africa Pollock And Associates Full time

    Reporting directly to the CEO, you will play a crucial role in making a Call Centre operationally efficient and successful. Are you an experienced leader with a proven track record of driving sales performance in a call centre environment? You will have extensive experience in managing a sales force/call centre of over 450 seats. You will be required to take...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Measured Ability Group Holdings Full time

    South Africa - Gauteng, Johannesburg - South (Soweto / Orange Farm) R R Annually Cost To CompanyOur client in the Financial Services arena seeks a senior Call Centre Manager with solid outbound exp to head up their Distribution Call Centre. Degree in Business or related Minimum of 9 years' experience within the Financial ServicesIndustry/Short-Term insurance...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Pollock and Associates Full time

    Call Centre Manager Call Centre BPO ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaAre you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the...


  • Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    CALL CENTRE SALES HEAD Permanent JHB00338 Sales Gauteng, JHB Northern SuburbsOur client based in the North is looking for a Call Centre Head with strong campaign experienceRESPONSIBILITIES & DUTIESThe responsibility of the Call Centre Sales Head is not exhaustive and may change from time to time as decided by Management.Strategic- Develop and Manage Sales...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Afrizan People Intelligence Full time

    Our client in the call centre industry is looking for a manager to join their dynamic team who will be overall responsible for the call centre business unit in South Africa, working in close cooperation with international clients.Responsibilities Responsible for our new call centre in Johannesburg, South Africa Ensure the business unit further develops its...


  • Johannesburg, Gauteng, South Africa Call Centre Staffing Full time

    Gauteng, JHB - Northern SuburbsOne of the leaders in the Insurance sector is looking for Sales Consultants to sell life cover to new and existing clients.- At least 2 years' experience within a Sales Outbound Call Centre(with targets attached to the sales) Financial services experience (advantageous) RE Exam Advantageous 30 FAIS Credits Advantageous Grade...

  • Call Centre Agent

    4 weeks ago


    Johannesburg, Gauteng, South Africa Jobking Full time

    Call Centre Agents RequiredThis position is open to candidates based preferably in the South of Johannesburg.Candidates that meet the following criteria need only apply:Matric EssentialCandidates are required to have a strong command of the English LanguageAt least one year's Sales experience within the Call Centre EnvironmentAbility to drive salesCold...

  • Call Centre Agent

    3 months ago


    Johannesburg, Gauteng, South Africa Jobking Full time

    Call Centre Agents RequiredThis position is open to candidates based preferably in the South of Johannesburg.Candidates that meet the following criteria need only apply:Matric EssentialCandidates are required to have a strong command of the English LanguageAt least one year's Sales experience within the Call Centre EnvironmentAbility to drive salesCold...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Peermont Global SA Full time

    Date:8 Feb 2024Location: Emperors Palace, ZACompany:Peermont Global (Pty) LtdJob Purpose To manage the peermont call centre section and maintaining professional relationships with guests through ongoing excellent customer serviceQualifications MatricMinimum Requirements 5 years plus experience in Management of Call Centres Customer Service experience...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Talent Evolution Full time

    To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectivenessThe Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Ferva Business Partners Full time

    Role OverviewThe Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences.Team Leadership:...


  • Johannesburg, Gauteng, South Africa Eltel Financial Services Full time

    Are you a dynamic and experienced sales professional with a proven leadership track record? We're seeking a results-driven individual to lead and inspire our Call Centre Sales team as a Sales Supervisor, specializing in funeral policy sales. If you have a strong background in sales, along with the ability to mentor and guide a team towards success, this...


  • Johannesburg, Gauteng, South Africa Red Cat Recruitment Full time

    RedCat Recruitment is seeking a suitably qualified and experienced CALL CENTRE SALES COACH for a large concern. Position based in Johannesburg.Grade 12.Preferably multilingual (Zulu, English, Afrikaans).Regulatory Examination Certificate 5 (RE5).Qualification in Short Term Insurance (Personal Lines).Coaching and / or Mentoring Qualification is...


  • Johannesburg, Gauteng, South Africa RedCat Recruitment Full time

    RedCat Recruitment is seeking a suitably qualified and experienced CALL CENTRE SALES COACH for a large concern. Position based in Johannesburg.Grade 12.Preferably multilingual (Zulu, English, Afrikaans).Regulatory Examination Certificate 5 (RE5).Qualification in Short Term Insurance (Personal Lines).Coaching and / or Mentoring Qualification is...

  • Call Centre Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa British Airways PLC Full time

    CALL CENTRE AGENT - JOHANNESBURG THE ROLE The role of the call centre agent is to ensure that the professionalism of IAG Cargo is upheld at all times. Making sure that all of our freight forwarding customers are managed in an appropriate manner and that their cargo bookings are made swiftly with the best customer service that can be provided. The call centre...

  • Call Centre Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa British Airways Full time

    CALL CENTRE AGENT - JOHANNESBURGTHE ROLEThe role of the call centre agent is to ensure that the professionalism of IAG Cargo is upheld at all times. Making sure that all of our freight forwarding customers are managed in an appropriate manner and that their cargo bookings are made swiftly with the best customer service that can be provided. The call centre...

  • Call Centre Agent

    4 weeks ago


    Johannesburg, Gauteng, South Africa British Airways PLC Full time

    CALL CENTRE AGENT - JOHANNESBURG THE ROLE The role of the call centre agent is to ensure that the professionalism of IAG Cargo is upheld at all times. Making sure that all of our freight forwarding customers are managed in an appropriate manner and that their cargo bookings are made swiftly with the best customer service that can be provided. The call centre...


  • Johannesburg, Gauteng, South Africa Fidelity Services Group Full time

    Overall Purpose of the Job: To effectively manage the Call Centre Outbound Sales, Technical, FindU and Client retention teams as well as the Inbound sales team. Achieving CCC KPI's and Targets. Dealing with client complaints/queries and management of staff.Minimum Qualifications and Experience: Grade 1 Tertiary qualification or Internal leadership...

  • Call Centre Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Respublica Student Living Full time

    Job descriptionRespublica is looking for dynamic Call Centre Agents to join the team at Head Office. The individuals must be energetic and a self-starter that can interact and communicate with stakeholders at different levels.To be successful in this position you need to be organized, be able to handle a large volume of inbound and outbound calls, identify...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Eltel Full time

    Mission/Core Purpose of the Job:As the Call Centre Manager, your core mission is to lead and enhance the operations of our Contact Centre, ensuring exceptional customer service while optimizing operational efficiency and cost-effectiveness. You will play a pivotal role in driving first-rate customer experiences, fostering a culture of continuous improvement,...