Visitor Controller

2 weeks ago


Cape Town, Western Cape, South Africa City of Cape Town Full time

ELIGIBILITY
Suitably Qualified

CLOSING DATE

REFERENCE NUMBER
SPE 16/24 Ext

SALARY

Basic:
R p a

DEPARTMENT
Environmental Management

DIRECTORATE

SPATIAL PLANNING AND

ENVIRONMENT
Visitor Controller

Requirements:

  • Grade 12 (Senior Certificate);
  • At least oneyear's relevant experience at a Nature Reserve or
similar environment. A second year would be advantageous;

  • Basic arithmetic ability is essential;
  • Experience in Point of Sale and/or till operation and cash
management, stock control would be highly

advantageous;

  • Experience in dealing with the public would be advantageous;
  • Basic proficiency in MS word and Excel;
  • Ability to speak at least two official languages;
  • Prepared to work weekends and public holidays;
  • Additional courses such as First Aid certificate
would be advantageous;

  • A valid code EB drivers' license would be advantageous;
  • Must be physically fit
Key Performance Areas

  • Access Control and Visitor Management;
  • Operating a Point of Sale and/ Till and receiving activity fees
and reconciling cash according to the tariff structure and

procedures;

  • Issue entrance permits and provide general visitor information
and answer basic queries about the reserve;

  • Provide visitor and financial statistics when required for reporting;
  • Providing visitors with information about the reserve and
answering queries;

  • Rendering first aid and reporting environmental or security
emergencies to the relevant agencies;

  • Booking, opening and closing of reserve visitor facilities;
  • Assisting with general duties such as field work, firefighting
and transportation of goods and staff;

  • Working over weekends and Public Holidays according to a roster.
How to Apply

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