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Reservationist (Late Shift) - Luxury Hotel Group
2 weeks ago
Provide personalized assistance to guests, offering information about room availability, rates, and packages.
Ensure accuracy in reservation details and maintain up-to-date information in the system.
Coordinate with other departments to fulfill guest requests and preferences.
Collaborate with the front office team to optimize room allocations and maximize occupancy.
Minimum of 3 years of experience in a similar role within the hospitality industry.
Diploma or degree in Hospitality Management or related field preferred.
Availability to work flexible hours, including weekends and holidays.
Fluency in English; additional languages are a plus.
Professional appearance and demeanour.
Qualifications:
Proven experience as a Reservationist in a luxury hotel environment.
Proficiency in using the Opera reservations system is essential.
Excellent communication and interpersonal skills.
Strong attention to detail and organisational abilities.
Ability to multitask in a fast-paced environment.
Knowledge of local attractions and amenities to assist guests effectively.
Please send your resume, a smiling profile photo and a cover letter outlining your relevant experience.
Good luck
Between - 3 Years
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