Lead IT Infrastructure Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Measured Ability Group Holdings Full time

South Africa - Western Cape, Cape Town - Central (Camps Bay - Maitland)**
Requirements:***-
Very strong organisational skills.
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8+ years' experience in infrastructure.
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Interaction of supporting users in an office 365 environment.
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Good analytical and presentation skills.
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Experience of all levels of desktop support.
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Experience of working within a global team or organisation.
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MSCE in a relevant category.
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Understanding of Microsoft Power platform suites.
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Understanding of Microsoft Dynamics 365 or other equivalent.
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Understanding Microsoft Azure DevOps and Mo.
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PowerShell scripting, SQL Query creations.
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User rollout of IT systems.
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Duties:***-
Lead on Microsoft Office 365 configuration, Improvements and migrations.
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Work with the global lead to undertake maintenance activities to ensure that the servers (both Cloud & On-Premise) are secure to make sure IT infrastructure remains available and 'fit for purpose'.
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Perform 1st, 2nd and 3rd line incident management for Desktop and Server Infrastructure Technologies.
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Ensure security compliance of the IT infrastructure by carrying out remedial actions as required.
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Take ownership of Change control processes to maintain good levels of compliance.
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Backup and DR of the complete IT infrastructure, this includes monthly reporting.
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Understanding of mobility/Bring Your Own (BYO) management concepts for Microsoft Endpoint Manager, Android, and iOS MDMs.
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Support the Infrastructure Department with project support when required.
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Infrastructure innovation, inline with business plans and software development.
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Manage the provision of comprehensive user training for new and existing IT systems throughout the business.
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Manage the LMS knowledge base environments, to provide a complete learning platform for users.
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Lead on user training to keep user up-to-date with industry changes.
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Ordering of IT hardware and Software equipment and maintain an effective inventory / asset register.
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Support the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues.
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Develop an understanding of ISO 27001 and assist with audits, compliance and policy development.
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Out of hours work to support global teams when required.
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Role:***-
Excellent working knowledge of MS Office & Windows10/windows11 all modern variants and Office 365 + Mac.
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Solid technical experience in supporting Microsoft server infrastructure (hardware and software).
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Team Leader experience, generally focused around mentoring junior members of the team.
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Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures.
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Experience of working with MS windows server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, Intune, Watchguard products.
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Working knowledge and experience of Hyper-V is essential.
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Experience of SQL server management.
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Technical experience Office 365 and administration of MS Azure.
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Be able to demonstrate advanced networking skills.
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Working knowledge of Microsoft Teams and Microsoft. PowerApps and power platform builds.
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Knowledge of Microsoft Dynamics 360 or equivalent.
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Experience supporting Azure DevOP's platforms, Maintain Blob Storage as well as other Microsoft cloud technologies.
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Have a positive 'can do' attitude, be willing to go the extra mile and suggest improvements to departmental processes.
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Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary.
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Solid understanding of General IT equipment e.g., Switch, routers, RAM etc.
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Experience in cybersecurity is desirable.
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Experience of 27001 is desirable (not audit level).
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Experience designing and implementing CRM Systems is desirable.
***- For more information please contact:**Anathi Jikumlambo

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