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IT Infrastructure Specialist
2 weeks ago
You will be required to report to Global Infrastructure Lead based in London and work closely with IT department and provide support.
This opportunity is an office based role.Qualifications:
Grade 12, An IT related tertiary qualification will be an advantage
Experience:
Be the lead on MS Office, 365 configuration, responsible for migration and improvement
Ensure both on promised and cloud systems are maintained and remain secure and available at all times
Perform 1st, 2nd and 3rd line incident management for desktop and server infrastructure Technologies
Carry out remedial actions of IT infrastructure for security compliance if required
Take ownership by changing control processes to maintain an excellent level of compliance
Backup and DR of IT infrastructure and provide monthly reports
Understanding of mobility, BYO (bring your own) management concepts for MS End Point Manager, Android and iOS MDM's is required
Be involved with project support when required and inline with business plans and software development
Manage the provision of comprehensive user training for new and existing IT systems throughout the business
Manage LMS - Provide complete learning platform for users and keep users updated with changes
Ordering hardware and software and maintain an effective inventory, asset register
Support System Administrators and provide an escalation point for high level users and issues
Develop and understanding of ISO 27001 and assist with audits, compliance and policy development
Willingness to assist out of hours to assist global team when required
Solid technical experience in supporting MS Server infrastructure, including hardware and software
Team leading skills for monitoring junior members of the team
Knowledge and an excellent reputation for supporting medium and large schedule rolls of cloud first infrastructures
Experience of working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for Business, Teams, 0365, Intune and Watchguard products
Working knowledge of Hyper V is essential
Technical knowledge of SQL Server, Office 365 and MS Azure is required
Being able to demonstrate advance networking skills is required
Working knowledge of MS Teams and MS PowerApps, Powerbuilds and MS Dynamics and supporting Azure DevOp's platform
Maintaining Blob storage as well other Microsoft cloud technologies
Have solid understanding of it equipment including switch, routers, RAM etc.
Cyper Security, ISO27001 and designing and implementing CRM System experience will be an advantage
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