End User Support Specialist

Complex escalations whilst offering mentoring and coaching to junior colleagues in order to upskills those resources. Provide technical resolution to the client issues raised in tickets. Leading on specialist fourth line support, and the design, implementation and documentation of new services.Principle Accountabilities- Incident and Problem Management -...

About Maskew Miller LearningMaskew Miller Learning lends its name from the most trusted and recognisable publisher in South African history – Maskew Miller. At Maskew Miller Learning, we believe that learning allows people to move forward in life, enabling them to have brighter futures. We are a B-BBEE – Level 1 contributor, providing education solutions...

ENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with End User before resolving of the call on HEAT. The...

Support Engineer (ATM) - CPT - EEIT - SupportCape Town - Western CapeENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm...

ENVIRONMENT: PROVIDE a high level of support for user and infrastructure environments ensuring careful and optimal call management and efficiencies as the next strong technical Support Engineer sought by a dynamic Internet Service & Network Specialist. This will include correctly analysing & prioritising calls and requests, assisting with incident management...

Day to Day Duties:Contacts Taking: Also covers inbound requests to the Request Management Desk.Ticket Logging: To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business. Accurate logging of all ticket information ensure full understanding and interpretation of details...

Job ID: 83266Date Posted: Posted 6 hours agoLocation: Cape TownJob Title: END USER COMPUTING LEARNERSHIP NQF3 (PERSONS WITH DISABILITIES) - CAPE TOWN - WESTERN CAPE Age ETI applies to all; , must be 29 during the learnership year Disabilities preferably soft, or minor physical disabilities NO wheel chairs access is not ideal if the learners transport does...

The main purpose:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...

Purpose of the JobThe MMA Customer Support Specialist is to provide meaningful support to Money Market Accounts customers regarding for both technical and general account payments.This role efficiently manages all customer queries, going above and beyond to ensure client satisfaction, as well as collaborating with Computicket and Shoprite Customer Care...

Purpose of the Job The MMA Customer Support Specialist is to provide meaningful support to Money Market Accounts customers regarding for both technical and general account payments. This role efficiently manages all customer queries, going above and beyond to ensure client satisfaction, as well as collaborating with Computicket and Shoprite Customer Care...

BeBee Professionals is looking for a Network Support Specialist to join our team in Cape Town.The successful candidate will be responsible for providing technical support and maintenance of the company's network infrastructure. This includes troubleshooting network issues, configuring and maintaining network hardware and software, and providing technical...

A registered financial service provider, providing you and your family with innovative needs-based life and health insurance cover is looking to appoint a I&O Operations Support Engineer you will be managing the day-to-day Operations to provide delivery of systems and services in order to meet or exceed objectives and service levels.The ideal candidate...

Responsibilities for SEO Specialist Manage SEO campaigns Oversee client communication Develop optimization strategies that increase our client's search engine results rankings Manage multiple projects while executing timesensitive deliverables Research SEO keywords using several tools such as SemRush, Keyword Planners, etc Set measurable goals that...

Is this your dream IT Job? We are a fast growing IT Support company in need of an experienced Support Desk Specialist to join our team.Want to work in a fun environment with a fast-growing local IT Services Provider? We are looking for an experienced new team member who can help support and troubleshoot complex Windows server environments and networks. You...

The RoleResponsibilities Participate in design discussions to ensure the usefulness of new features Conduct rigorous testing to ensure the robustness of the trade engine Assist users with advanced trade and productrelated queries Scrutinize product features and functionality to enhance the user experience Stay updated with exchange API changes and...

Overview As a Front End Developer, you will be responsible for implementing user interfaces and client-side functionalities for their web applications. Will collaborate closely with their design and back end teams to create engaging and intuitive user experiences while ensuring the performance, responsiveness, and scalability of their web applications across...

Job Desciption:Novus Print is currently seeking to appoint an Information Technology Support Specialist who will support employees on the service desk and assist with operations, troubleshooting, and maintenance of technology infrastructure and systems of Novus Print.Key Duties and Responsibilities: Provide coverage and support for Endpoint Devices...

SummaryIO Global (IOG), the creator of the Cardano blockchain platform, is searching for a Front-End Developer, preferably with a DeFi background. IOG is creating a spinout venture that combines crypto/Web3/DeFi innovations with traditional finance (TradFi) to make borrowing and lending services more transparent, efficient, and available to a broader...

Who we areFYXER LTD is an all-encompassing business and executive assistant support service. It was set up by brothers Richard and Archie Hollingsworth in 2015 to offer executives and businesses a holistic service rather than a single employee and support staff, flexible and remote working.FYXER enables business leaders to focus on what matters most. In a...

We are looking for a Junior Front end developer who can join our amazing team and assist us in maintaining and improve on our existing infrastructure, and to provide in house technical support for our daily operations.Responsibilities will include but not limited to the following:1)Developing high-quality and efficient user interfaces: You would be...