End User Services Engineer

2 weeks ago

Cape Town, Western Cape, South Africa Maskew Miller Learning Recruitment Full time
About Maskew Miller Learning

Maskew Miller Learning lends its name from the most trusted and recognisable publisher in South African history – Maskew Miller. At Maskew Miller Learning, we believe that learning allows people to move forward in life, enabling them to have brighter futures.

We are a B-BBEE – Level 1 contributor, providing education solutions ranging from early childhood learning to professional certification, curriculum-based print materials, e-learning content and tools, as well as teacher training. We publish in all 11 official languages and have the widest range of CAPS-approved content trusted by teachers. Our quality educational resources and materials are used in schools, TVET colleges, higher education institutions, and home and professional environments.

Our Core Values
  • We are We're helpful and supportive of our customers and colleagues alike – providing educational resources to help people move forward, while also helping colleagues grow and excel
  • We are- Accountable. Our products and services have a tremendous impact on learning and for this reason we operate ethically and with We are honest, reliable, trustworthy, and take responsibility for our actions.
  • We are We partner with both internal and external stakeholders to continually improve our offering and maintain a competitive edge. We are inclusive, valuing and respecting colleagues' ideas and encouraging thought leadership
  • We are We are forward looking. We challenge the status quo through creative, innovative and agile thinking.
  • We are Resilient and We strive to make a positive, lifelong difference on our communities and environment by being considerate and progressive, developing solutions that affect real change.
Main purpose

To provide a first class support service to the Maskew Miller Learning business with respect to the devices in use in the day-to-day operation. The End User support team is service driven and will provide IT solutions that are device agnostic in line with the organization's technical strategy.

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