Relationship Manager
2 weeks ago
- Market
- Related Annually Cost To Company
Purpose:
- To ensure that a healthy business relationship is established between the company and its channel partners who are the growth engine for the ISP.
Key Responsibilities:
- Prepare sales activity plans for each channel partner monthly with clear direction on how targets will be achieved.
- Ensure effective relationships with channel partners are build and fostered for mutual growth.
- Undertake trade visits every week and report back on channel activity and competitor activity incl FNOs.
- Develop pipeline for new channel partners.
- Manage existing channels and ensure that there is an improvement in performance against the business plan for the period.
- Prepare monthly and quarterly reviews per channel partner and propose improvement priorities.
- Support the functions of the CPHD.
- Ensure that all channel partner tickets are resolved across the various support functions within the company.
- Compile and distribute agreements (with support from legal), letters to channel partners, trade bulletins, etc.
- Prepare and execute a trade marketing plan and set of activities linked to sales outcomes.
Qualifications /
Experience:
- Matric mandatory, tertiary education preferred.
- At least 5 years' experience in managing informal distribution channels.
- Strong track record of delivering against target and overcoming a challenging marketplace.
- Must be an effective written communicator.
- Must have business acumen and Moderate Excel skills.
- Able to work after hours, over weekend and public holidays.
- Telco, FMCG industry experience is preferred.
Systems & Proficiency:
- MS suite (Excel, Word, PowerPoint, Outlook).
Will be measured on:
- Sales Targets (of channel partners).
- Sales Administration.
- Relationship Management.
- Product and Regional mix.
- NPS.
- EBITDA.
- For more information please contact:
- Bianca Burger
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