Relationship Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Requisition Details & Talent Acquisition Consultant

  • REQ Thembi Mtshali
  • Job Family
  • Sales And Services


Career Stream
  • Relationship Management


Leadership Pipeline
  • Manage Self: Professional


FAIS Affected

FAIS Affected
  • Yes
    Job Purpose
  • To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Responsibilities:

  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Identify key individuals in the client organisation, by consulting with organisation as well as consulting internal bank stakeholders. Build relationships between dealers and key Nedbank stakeholders (corporate, Business and Retail Bankers and Product Channels) by knowledge and networks sharing and inviting them to presentations and client meeting. Maintain regular contact with clients using a range of communication such as Routine Calls and electronics media and regularly by scheduling meetings and visits with Key Individuals
  • Ensure dealers needs are met by responding to requests timeously, managing expectations and ensure information is provided correctly to stakeholders utilising appropriate resources.
  • Recommend solutions for identified needs by analysing the information and matching it to bank offerings; and present solutions to the client by following Nedbank corporate and retail standards.
  • Draw up action plans that will suit the business needs and environment and obtain approval by presenting solutions and plans to dealers. Implement negotiated dates, monitor plans and roll out of plans.
  • Onboarding dealers onto AVO Auto, engaging in appropriate activities ie) Prospecting, Performing Demo, Sign Up process and supporting commercialisation activities.
  • Build awareness of Nedbank offerings by organising and engaging in appropriate activities such as training programmes and presentations; using various communication channels.
  • Ensure quality training of dealers on the use of the platform.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers


Essential Qualifications
  • NQF Level
  • Matric / Grade 12 / National Senior Certificate


Preferred Qualification
  • Successfully completed NQF Level 6 or Higher in a Financial, Business or a Sales and Marketingrelated field essential
  • Must have minimum FAIS 120 Credits
  • Key Individual Certification or Regulatory Examination 5 would be an advantage
  • Qualification in Secured Lending would be an advantage
  • Valid driver's licence with own reliable transport essential
  • Minimum Experience Level 45 years' Retail Motor Dealer Relationship Management experience in the financial sector a must
  • Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
years' VAF (Vehicle and Asset Finance) F&I (Financial and Insurance Manger) Manager experience would be advantageous

Technical / Professional Knowledge

  • Banking knowledge
  • Banking procedures
  • Business Acumen
  • Business principles
  • Business writing
  • Communication Strategies
  • Data analysis
  • Governance, Risk and Controls
  • Microsoft Office
  • Nedbank policies and procedures
  • Nedbank vision and strategy
  • Principles of financial management
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Decisionmaking process
  • Nedbank culture
  • Cluster Specific Operational Knowledge


Behavioural Competencies
  • Communication
  • Energy
  • Building Trusting Relationships
  • Managing Work
  • Sales Disposition
  • Sustaining Customer Satisfaction
  • Disclaimer
    _Please contact the Nedbank._
- **_Please contact the Nedbank Recruiting Team at _
  • Relationship Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Ferva Business Partners Full time

    Role Overview The Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns...

  • Relationship Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Santam Full time

    Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

  • Marketing Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Mustard Seed Relationship Marketing Full time

    We are an advertising agency specialising in the marketing of shopping centres seeking a well-rounded marketing manager.The person will represent the agency on-site at a few shopping centres in Fourways, Johannesburg area.The person will be responsible for the execution of above-the-line and below-the-line campaigns. They must also grow tenant relationships...

  • Relationship Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Bidvest Bank Full time

    Relationship Manager (Mandarin Speaking) Relationship Manager (Mandarin Speaking) To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and...

  • Marketing Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Mustard Seed Relationship Marketing Full time

    We are an advertising agency specialising in the marketing of shopping centres seeking a well-rounded Marketing Manager.The person will represent the agency on-site at a few shopping centres in Fourways, Johannesburg area.The person will be responsible for the execution of above-the-line and below-the-line campaigns. They must also grow tenant relationships...

  • Relationship Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Empact Group Full time

    Main Job Purpose:Relationship Manager takes on the role as Client liaison, fulfilling end to end business, retention, relationships and continued client growth for each National Client within their portfolio. It is the Relationship Managers' duty to build up each client's portfolio and create business for the Sales Executives to share in profits through new...

  • Relationship Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa WePlace Full time

    Gauteng, JHB - Northern Suburbs Market Related Annually Cost To CompanyA market-leading South African ISP is looking for a Relationship Manager (Sales) to join their team.Purpose: To ensure that a healthy business relationship is established between the company and its channel partners who are the growth engine for the ISP.Key Responsibilities: Prepare sales...

  • Relationship Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Bidvest Bank Full time

    Primary PurposeTo generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and...

  • Relationship Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Bidvest Bank Full time

    Primary PurposeTo generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and...

  • Relationship Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Bidvest Bank Full time

    Primary PurposeTo generate revenue for Bidvest Bank by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and...

  • Relationship Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Bidvest Bank Full time

    Primary PurposeTo generate revenue for Bidvest Bank by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and...

  • Relationship Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Bidvest Bank Full time

    Primary PurposeTo generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and...

  • Relationship Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Bidvest Bank Full time

    Primary PurposeTo generate revenue for Bidvest Bank by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and...

  • Relationship Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa University of the Witwatersrand Full time

    To actively grow and maintain networks of researchers and consultants who can source and/or deliver contract research and consulting projects.To support Wits Commercial Enterprise Research & Consulting Business Development Managers by sourcing the relevant expertise, skills and resources, and by building effective multidisciplinary teams where required.**The...


  • Johannesburg, Gauteng, South Africa Mustard Seed Relationship Marketing Full time

    Requirements:Minimum six years' experience in client service, marketing & project management or public relations (shopping centre experience will be a big plus)Strong acumen across the digital, social, and traditional landscapeExcellent communicator - written and verbalStrong administration and account management skillsetPrioritise and manage multiple...


  • Johannesburg, Gauteng, South Africa Astor Motor Recruitment Full time

    AUTO BODY (PANEL SHOP) EXPERIENCE IS PREFERRED FOR THIS POSITION Our client is a premier auto body repair shop, dedicated to providing high-quality services to their clients. We are looking for an experienced and motivated Client Relationship Manager to join our team and help us maintain and grow our client base. You will partially perform Service Advisor...


  • Johannesburg, Gauteng, South Africa ULTIMATE WATER Full time

    Responsibilities: Manage and nurture existing customer relationships. Conduct occasional visits to customers as required. Provide excellent customer service and support. Collaborate with the sales team to ensure customer satisfaction. Utilize product training to effectively communicate product benefits to customers. Stay updated on industry trends,...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Requisition Details & Talent Acquisition Consultant REQ Thembi Mtshali Job Family Sales And Services Career Stream Client Service Leadership Pipeline Manage Self: Professional FAIS AffectedJob Purpose To build and develop strategic relationships with all business units within Nedbank to create business opportunities for staff banking; in line with the...


  • Johannesburg, Gauteng, South Africa Astor Motor Recruitment Full time

    Auto Body (Panel Shop) Experience is Preferred for This PositionOur client is a top-notch auto body repair shop, committed to delivering top-tier services to their clients. We are in search of a skilled and enthusiastic Client Relationship Manager to join our team and assist us in maintaining and expanding our client base. Your responsibilities will include...


  • Johannesburg, Gauteng, South Africa Whizants Full time

    Role: Customer Relationship ManagerJob Type: Permanent / Full time contract**Rate: R50 000 TCT per monthLocation: Gauteng (JHB)Minimum Requirements: 3year Bachelors Degree or equivalent relevant experience in the same / similar role Minimum 3 to 5 years specialised experience within the HR and Technology Field. Customer Relationship experience in the HR and...