Client Relationship Manager
2 weeks ago
Auto Body (Panel Shop) Experience is Preferred for This Position
Our client is a top-notch auto body repair shop, committed to delivering top-tier services to their clients. We are in search of a skilled and enthusiastic Client Relationship Manager to join our team and assist us in maintaining and expanding our client base. Your responsibilities will include updating clients on their vehicle repair progress, cultivating strong relationships with key accounts such as insurers and large fleet clients, and actively pursuing new business opportunities. Additionally, you will keep an eye on industry trends to stay ahead of competitors, formulate retention and acquisition strategies.
Job Requirements
- Matric or Equivalent
- A Valid Driver's License
- Demonstrated experience in a Key Accounts role, preferably in a panel shop or auto body repair setting
- Solid background in client relationship management and service advisory
- Exceptional communication and interpersonal skills for nurturing client relationships
- Ability to work autonomously and collaboratively, with a proactive problem-solving approach
- Strong organizational skills and keen attention to detail
- Consistent work record
- Reliable and verifiable references
Documents Required for Application:
- A Comprehensive CV in Word or PDF format - Including Company Names, Employment Dates, Reasons for Departure
- A recent professional photograph
- Educational Certificates (Matric or equivalent)
- A copy of a valid Driver's License
- Most recent 3 months' payslips
- Contact information for a minimum of 2 References
Astor Automotive Staff T/A Astor Motor Recruitment
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