![FirstRand Bank Limited](https://media.trabajo.org/img/noimg.jpg)
Fleet Managed Maintenance Contact Centre Consultant
2 weeks ago
To assist customers with inquiries and offer technical guidance as the go-to person for maintenance.
- Facilitate the vehicle maintenance process and ensure top-notch customer service
- Contribute to cost savings by using work resources responsibly
- Promote teamwork and inclusivity within the team
- Identify and seize opportunities to enhance personal performance
- Resolve customer queries and provide technical advice
- Ensure operational excellence by following quality standards
- Optimize work by applying lessons learned
- Deliver quality customer service
- Monitor operating costs to increase efficiency
Application Closing Date
01/06/24All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may share their disability information on a voluntary basis to help us fulfill this purpose. The Bank will maintain confidentiality unless required by law to disclose such information.
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Randburg, Gauteng, South Africa FirstRand Full timeJob DescriptionFacilitates the vehicle maintenance process and ensures customer service excellence Contribute to cost efficiencies through responsible utilisation of work related resources Contribute to teamwork and inclusivity within own team Identify and utilise opportunities to assess and improve own performance Resolves customer queries and provides...
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