Employee Relations Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Tower Group Full time

Role purpose:


The Employee Relations Specialist will be required to engage with the CCMA, legal advisors/representatives, as well as service providers in relation to internal investigations.


The employee will provide line management with advice and recommendations in respect of all employee relations matters, including handling complaints and resolving informal conflicts; advise and support line management in handling formal discussions and actively managing poor performance/incapacity issues, including ill-health and disability matters.

The employee will support employees in similar matters and will provide guidance to relating to grievances.

Requirements:

  • Relevant tertiary qualification related to labour relations/labour law/human resources
  • 5 years of experience or exposure to the labour relations environment.
  • Experience in investigating and initiating disciplinary enquiries and CCMA hearings.
  • Experience in supporting retrenchment processes.
  • Experience in mediating grievances.
  • Experience in handling incapacity matters.
  • Experience in submission of Employment Equity reports is advantageous.
  • Knowledge of South African Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act and any other relevant legislation.
  • Familiarity with HR information systems

Duties:

  • Update ER SOP and all labour related policies and procedures, ensuring the enforcement and adherence of these policies and procedures.
  • Ensuring the Party keeps abreast of new labour legislation and accurately updates Party policies
  • Ensure employees are timeously informed of all updates to policies by sending a memorandum with every change and ensuring upload to HR Manage
  • Assist employees and management in understanding policies by correctly responding to related queries.
  • Conduct training on policies
  • Investigate, prepare and initiate all formal discussions, disciplinary and incapacity cases
  • Provide appropriate assistance to line management in the compilation of disciplinary allegations (concerns) for formal discussions and general correspondence between the parties, in accordance with the Party's policies and procedures
  • Provide line management with correct guidance regarding the outcome of every formal discussion, in accordance with the Party's policies and procedures.
  • Provide line management with accurate advice and recommendations in handling complaints and resolving informal conflicts, in accordance with the Party's policies and procedures.
  • Accurately advise and support line management in actively managing poor performance/incapacity issues, including illhealth and disability matters, in accordance with the Party's policies and procedures.
  • Professionally represent the Party at the CCMA and therefore be conversant with all CCMA processes.
  • Accurately assist the provincial HR Officer with ER related matters, in line with SOP and the relevant policies.
  • Ensure the submission of Employment Equity plans and report
  • To provide ad hoc support to the department
  • To assist the Head of HR, Support Services in any activity as may be required

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