Labour Relations Administrator

2 weeks ago

Cape Town, Western Cape, South Africa Dash BPO South Africa (Pty) Ltd Full time
A Labour Relations (LR) Administrator plays a vital role in supporting various LR functions within an
organization. They assist with administrative tasks, ensure compliance with Human Resources and LR
policies and regulations, maintain employee records, and provide support to HR managers and staff.
Here's a comprehensive job description for an LR Administrator:

Duties and Responsibilities:

Labour Relations Operations:
Assist with day-to-day Labour Relations operations, including
maintaining employee records, managing LR databases and systems, and ensuring data accuracy
and confidentiality.

Employee Records:
Maintain accurate and up-to-date employee records, including personal
information, employment contracts, benefits enrollment, performance evaluations, and
disciplinary actions. Ensure compliance with data protection regulations.

HR Policies and Procedures:
Assist in developing, implementing, and communicating HR policies
and procedures. Ensure employees are aware of and adhere to these policies. Address employee
questions or concerns related to HR policies and procedures.

Compliance:
Stay updated on employment laws and regulations to ensure HR practices are in
compliance. Assist in preparing reports and documentation required for audits and regulatory
submissions.

Employee Relations:
Handle employee inquiries and provide support on LR-related matters, such
as employee relations issues, performance management, and disciplinary actions. Collaborate
with HR managers to address and resolve employee concerns and conflicts.

Training and Development:
Assist in coordinating employee training programs, workshops, and
seminars. Assist in organizing employee development initiatives and tracking training records.
Maintain training materials and resources.

HR Communication:
Assist in creating and distributing LR-related communications, including
newsletters, memos, and policy updates. Ensure effective and timely communication of LR
programs, initiatives, and changes.

HR Projects:
Support LR coordinators and HR manager in various projects, such as LR system
implementations, process improvements, or policy reviews. Assist in gathering data, conducting
research, and preparing reports.

Reporting and Documentation:
Prepare reports, presentations, and documentation related to
labor relations activities, including negotiation summaries, grievance statistics, and compliance
updates. Maintain accurate and confidential records of employee complaints, investigations, and
resolutions.

Policy Development:
Contribute to the development and review of labor relations policies,
procedures, and guidelines. Ensure policies are aligned with legal requirements and best
practices. Recommend improvements to promote fairness, equity, and positive employee.
relations.

Qualifications:

  • Bachelor's degree in human resources, Business Administration, or a related field (or equivalent
experience).

  • Proven experience as an HR Administrator, HR Assistant or Labour Relations assistant role is
preferred.

  • Knowledge of LR principles, practices, and employment laws and regulations.
  • Familiarity with HRIS (Human Resources Information Systems) and payroll systems.
  • Strong organizational and time management skills with attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to handle confidential and sensitive information with discretion.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software.
  • Ability to work independently and collaborate effectively with HR team members and other
stakeholders.

It's important to note that the specific responsibilities and requirements of an LR Administrator may vary

depending on the organization's size, industry, and HR structure.

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