Events Executive

2 weeks ago

Johannesburg, Gauteng, South Africa Marriott International, Inc Full time

Job Number

Job Category Food and Beverage & Culinary

Location Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.


Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.

Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors

CRITICAL TASKS

Safety and Security

  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Maintain awareness of undesirable persons on property premises.

Policies and Procedures

  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Follow company and department policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.

Guest Relations

  • Address guests' service needs in a professional, positive, and timely manner.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physicallyimpaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.

Communication

  • Speak to guests and coworkers using clear, appropriate and professional language.
  • Talk with and listen to other employees to effectively exchange information.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Provide assistance to coworkers, ensuring they understand their tasks.
  • Discuss work topic

  • Cluster Events Booking Centre Executive

    2 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures, verify uniform and personal appearance is clean and...

  • Cluster Events Booking Centre Executive

    2 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures, verify uniform and personal appearance is clean and...

  • Consultant, Events

    2 weeks ago

    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Ensure a professional and effective service for project managing the implementation of all event marketing activities within designated business units, to ensure that identified event strategies are successfully executed across high net worth and corporate business units. Also ensure the centralised planning of all internal and external events within...

  • 80269990 - Head, Events

    2 weeks ago

    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Location: ZA, , Johannesburg, Baker Street 30 Develop, set and define the Standard Bank Group Events Strategy in line with the Group Strategy, Marketing Strategy and business objectives. Manage and oversee the execution of the strategy across the Group. Establish and maintain a centre of excellence to all business units and countries in terms of events. ...

  • Events Project Management

    2 weeks ago

    Johannesburg, Gauteng, South Africa the NBA Full time

    Position Summary:Reporting to the NBAA Africa Event Lead, the Events Project Manager will be responsible for the planning, executing and project management of events and basketball programs as required by NBAA. The role includes management/support of all operational, administrative, financial and logístical aspects of event planning and execution.The event...

  • Consultant, Events

    2 weeks ago

    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Personal & Private Banking Ensure a professional and effective service for project managing the implementation of all event marketing activities within designated business units, to ensure that identified event strategies are successfully executed across high net worth and corporate business units. Also ensure the centralised planning of...

  • Chief Executive Officer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    Chief Executive Officer Permanent JHB00316 Travel and Tourism Gauteng, JHB Northern Suburbs R R Annually Cost To Company (Market related) A vacancy exists for a Chief Executive Officer at South African Tourism for a 5year contract. South African Tourism requires the services of a dynamic individual who will fit into its stimulating culture and add value to...

  • Conference and Events Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Measured Ability Group Holdings Full time

    Our client is seeking a Conference and Events Coordinator to join their team.Requirements: Conference and events experience. Matric. Tertiary qualification in hospitality or events management Have experience in a similar field.Responsibilities: Plan, organize, and execute conferences, seminars, and other corporate events from conception to completion....

  • Kiddies Party Decoration and Set-up Cordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Lulu's Creations and Events Full time

    Are you passionate about creating magical experiences for children? We are seeking a creative and experienced individual to join our team as a Kiddies Party Decoration and Set-Up Specialist. In this role, you will be responsible for transforming party venues into enchanting spaces that delight children and make their special days...

  • Catering Event Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa beBee Professionals Full time

    Job Offer: Catering Event Coordinator - JohannesburgbeBee Professionals is looking for an experienced Catering Event Coordinator to join our team in Johannesburg. The successful candidate will be responsible for planning and executing catering events, from start to finish.The ideal candidate should have a minimum of 3 years of experience in event planning...

  • Manager, Events, Cib

    2 weeks ago

    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 Provide strategic event marketing guidance to business and marketing managers, ensuring events deliver against business objectives, are benchmarked against global best practice and deliver the desired brand experience. Provide an in depth understanding of...

  • Events Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Creative Space Media Full time

    Job spec: The events manager will be responsible for overseeing, implementing, and executing virtual, hybrid, and physical events, in alignment with the vision of the high-profile clientele. They will be tasked with managing the output of a project team who will work toward delivering social media plans, communication plans, design work, AV elements, and...

  • Executive Assistant/ Events Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Embassy of France in South Africa Full time

    Location:University of Witwatersrand, Johannesburg, South AfricaDuration:2 years (with the possibility of renewal)Starting date:March 2023Project description:Role and responsibilities:Reporting to the Director, the Events Coordinator/Executive Assistant shall:Ensure the day-to-day management : scheduling of appointments, planning; Organise the General...

  • Travel and Events Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Anova Health Institute NPC Full time

    Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most._ We are looking for a meticulous, detailoriented individual to support the Operations Department by being responsible for all travel & events requirements. To effectively arrange...

  • Event Marketing Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa HelloKindred Full time

    Company DescriptionWho is HelloKindred?HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.Our vision is to make work accessible and people's lives better. We do this by disrupting traditional employment barriers - connecting ambitious talent...

  • 80254176 - Manager, Events

    2 weeks ago

    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Location: ZA, undefined, Johannesburg, Baker Street 33 Provide strategic event marketing guidance to business & marketing managers, ensuring events deliver against business objectives, are benchmarked against global best practice & deliver the desired brand experience. Provide an in depth understanding of marketing strategies & business requirements to...

  • Event/marketing Campaign Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Babble Cloud Full time

    Job Title:Events/Marketing Campaign ManagerLocation: South AfricaJob Summary: The Event Campaign Manager is a crucial role within our B2B marketing team, responsible for leading the development of our events strategy and ensuring events play a key role in our marketing and sales activities. This position will collaborate closely with key stakeholders to plan...

  • Events /Activation Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Time Personnel Full time

    REQUIREMENTSMatric, with relevant qualifications advantageousProficiency in all Microsoft Office applicationsOwn vehicle essentialBilingual in English and AfrikaansExperience in event operations managementStrong and up-to-date knowledge of the trends of the global events/conference industryDetailed knowledge and experience of delivering outdoor major events...

  • Event Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full time

    Our Client specializing in conferencing, executive transport and executive accommodation is looking for a Dynamic Sales Executive with an existing database. The role of Sales Executive will be to establish new relationships and to grow existing clientele.Requirements: 3 to 5 years Sales Experience. Existing database and clients. Strong experience in sales,...

  • Cluster Events Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International, Inc Full time

    Job Number Job Category Event ManagementLocation Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPrepares all event documentation and coordinates with Sales, property departments and customer to...