Gaming Operations Manager

1 week ago


Johannesburg, Gauteng, South Africa Versatile Staffing Solutions Full time

Responsibilities:

  • Oversee the daily operations of the gaming facility
  • Ensure excellent customer service and guest satisfaction
  • Monitor gaming activities to ensure compliance with regulations and policies
  • Handle customer inquiries, complaints, and resolve any issues that may arise
  • Maintain accurate records of gaming transactions and financial reports
  • Collaborate with other departments to coordinate events and promotions
  • Implement and enforce safety and security measures within the gaming facility

Requirements:

  • Previous experience in a hospitality or guest services role is preferred
  • Excellent communication and interpersonal skills
  • Knowledge of gaming regulations and procedures is a plus
  • Ability to handle highpressure situations with professionalism and composure
  • Detailoriented with strong organizational skills
  • Must be able to work flexible hours, including evenings, weekends, and holidays

Job Type:
Permanent

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