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Conferencing & Events/banqueting Floor Supervisor

3 months ago

Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

Company:
Join this highly acclaimed Hotel, renowned for their commitment to employee wellness, community engagement, and environmental sustainability.

They are seeking a dynamic
Conferencing & Events Floor Supervisor to join their team, who shares their passion for service excellence and maintaining exceptional standards.


Note:
This is a fixed-term contract position lasting three months, based in Cape Town - Newlands

Responsibilities:

  • Facilitate effective communication and implementation of deliverables and forecasted events and business.
  • Consolidate and track timelines, plans, and cost estimates for various events in collaboration with team members.
  • Delight guests with trendsetting and innovative ideas, ensuring outstanding service experiences.
  • Assess and manage venue inventory to optimize event business across conferencing and event facilities, maximizing revenues.
  • Ensure staff are trained to deliver worldclass service to guests.
  • Lead and inspire a team, fostering teamwork, personal accountability, staff engagement, and retention.
  • Manage staff processes including personal presentation, recruitment, performance, and conduct.

Requirements:

  • Matric (High School Diploma)
  • A relevant tertiary qualification from a recognized South African or International Educational Institution is advantageous.
-
Minimum of 3 years' experience in a similar role in a busy, high-demand environment.

Competencies:

  • Excellent communication skills
  • Proactive, decisive, innovative, and committed to quality
  • Clientfocused with market orientation
  • Solid financial and business acumen
-
Excellent Conferencing & Events knowledge:

  • Strategic insight with strong planning and implementation skills
  • Own transport required