Call Centre Manager

We are in search of a highly motivated and professional Call centre manager to join our sales department in CenturionDuties:To manage a call centre by maintaining a professional relationship with staff and ensuring excellent customer serviceRequirements:Must be available immediately Minimum 5 years experience as a call centre managerMinimum 8 years sales...

We are in search of a highly motivated and professional Call centre manager to join our sales department in CenturionDuties:To manage a call centre by maintaining a professional relationship with staff and ensuring excellent customer serviceRequirements: Must be available immediately Minimum 5 years experience as a call centre manager Minimum 8 years sales...

24/7 Inbound Emergency Call Centre based in Centurion looking for an experienced Call Centre Manager to take full responsibility in managing the operations of the Call Centre.Minimum requirements are:Minimum 10 years in managing a Call Centre (Currently Approximately 35 Staff Members)Background in Insurance and/or Emergency Assist service industryExcellent...

Skills: Customer ServiceCustomer CareCustomer SatisfactionIndustries: InsuranceDescription:A leading insurance company is seeking Call Centre Agents for both their sales and customer service departments, based in Centurion.Minimum requirements: Must stay within a 30km radius of Centurion 6 months Call Centre experience Matric / Grade 12Company Description:A...

Gauteng, Centurion R R Commission Monthly Basic Plus Commission (Market related, Negotiable)Call Centre Agent - Irene, Centurion.About the Company:Lead Worx is a proud subsidiary of Sydsen Group. Under the expert guidance of industry leading founders, this business grew from a traditional call centre to a state-of-the-art, high tech consumer connectivity...

A position exists for a Senior Call Centre Agent based in Centurion. Working hours - ?Shifts: ?Monday to Friday:6 am - 4 pm or 9 am - 6 pmStandby: 6 pm - 10 pm and weekends Matric Call Centre qualification 5+ years' experience in a call centre environmentExperience in ticketing systems, logging a ticket and resolving ticketsFluent in Afrikaans & English...

A position exists for a Senior Call Centre Agent based in Centurion. Working hours - ?Shifts: ?Monday to Friday:6 am - 4 pm or 9 am - 6 pmStandby: 6 pm - 10 pm and weekends Matric Call Centre qualification 5+ years' experience in a call centre environmentExperience in ticketing systems, logging a ticket and resolving ticketsFluent in Afrikaans & English...

Call Centre Service AgentCOMPANY DESCRIPTIONA vacancy for a Call Centre Service Agent exists within a reputable and well-known multinational corporation. The successful individual will be required to work on-site at the call centre in Port Elizabeth. Product training will be given. A demonstrated history as a call centre service agent is a...

DUTIES AND RESPONSIBILITIES Create scorecards providing accurate feedback Listening to and assessing calls Provide accurate feedback Report on any trends or patterns that may be occurring Filter information regarding noncompliance to Floor Manager Document and maintain scorecard on all assessments conducted Ensure that you meet quantity and quality of calls...

Gauteng, Centurion Market related Market relatedMonthly Basic Salary (Market related, Negotiable)CALL CENTRE AGENT WITH UNDERMENTIONED KNOWLEDGE. Adding or removing of dependants._Processing medical scheme membership card requests and ensuring that it will be delivered to the correct address.Sending membership certificates when required.Sending tax...

Call Centre Coordination:To answer calls within an effective time period. Coordinating the daily running of the call centre. Ensuring that all relevant communications, records and data are updated and recorded. Daily, weekly and monthly targets of calls are met.Query Handling Provide support in the assurance that all escalated customer queries and complaints...

The hiring organsiation is a multinational corporation in the Healthcare Management sector. Two x 3 month fixed term contracts for Zulu/English-speaking Call Centre Service Agents exist in the Centurion team. The role is 100% office based.ROLES AND RESPONSIBILITIES:Reporting to the Team Leader performance areas include, but are not limited to:INTERNAL...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core DescriptionResponsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring that...

CALL CENTER AGENT DUTIES AND RESPONSIBILITIES Provide sales directly to customers via the telephone Read from a dynamic prepared script that applies to the situation at hand Adjust scripts as necessary to target the individual interests of clients Respond to customer queries with information about products and services Collect customer information pertinent...

Business unit, Department, Reporting Business UnitCloud Platform Solutions Department Service Management: CFC Position reports to Manager: Call Desk Job grade M6Core DescriptionResponsible to supervise the Customer First Centre (CFC) IT Service Desk operations daily to enhance service excellence towards customers, in accordance with contractual obligations...

Company DescriptionWNS (Holdings)Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

2yearsInbound- answer phones professionally- respond to customer inquiries- research required information using available resources- handle and resolve customer complaints- provide customers with product and service information- capture customer details to confirm policies- identify and escalate priority issues- route calls to appropriate resource- follow up...

Minimum requirements:Matric and a bachelors degree/diploma or equivalent in Business Administration, Information Technology, or a related field.Certification in ITIL or other relevant frameworks would be beneficial but not a must.5+ Years in Call Centre or Customer Support Management roleExtensive experience in managing a team within a call center or...

Gauteng, Centurion**(Negotiable)CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related...

Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity.Key Responsibilities: Coordinate...