Pharmacy Administrative Assistant

2 weeks ago


East London, Eastern Cape, South Africa Prudent HR Solutions Full time

Key Responsibilities:

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Record Keeping: Maintain accurate records of prescriptions, inventory, and patient information using electronic systems and paper files as necessary.
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Inventory Management: Assist with inventory control processes, including ordering and restocking pharmaceutical supplies, monitoring expiration dates, and managing medication returns.
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Billing and Insurance: Process insurance claims, verify patient insurance coverage, and assist with billing procedures to ensure timely and accurate reimbursement.
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Customer Service: Provide friendly and professional customer service by answering phones, responding to inquiries, and assisting patients with prescription pickups and inquiries.
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Data Entry: Enter prescription orders, patient information, and other data into pharmacy management software with precision and attention to detail.
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Debt Collecting: Calling customers with outstanding accounts and ensuring payment is arranged or a payment plan is implemented.
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Compliance: Adhere to all pharmacy regulations and policies to ensure sensitive information remains private and is not misplaced.
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Support Pharmacists and Technicians: Collaborate with pharmacists and pharmacy technicians to handle administrative tasks, and maintain a clean and organized workspace.
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Administrative Assistance: Assist with general administrative tasks such as filing paperwork, scheduling appointments, and coordinating meetings as needed.

Qualifications:

  • Matric or equivalent required; additional education or certification in pharmacy technology or administration advantageous.
  • Proven experience in an administrative role, preferably in a pharmacy or healthcare setting.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks in a fastpaced environment.
  • Exceptional communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.


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