Receptionist

2 weeks ago


Randburg, Gauteng, South Africa INTERCONNECT SYSTEMS Full time

SUMMARY OF POSITION
The Receptionist will be responsible for providing general office support with a variety of secretarial activities and related tasks.

He/she will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional office duties.


ROLES AND RESPONSIBILITIES
-
Switchboard Operator

  • Manage the switchboard, screening and routing calls to the relevant person
  • Report faulty telephone equipment and line faults to the IT Manager / Admin Manager
  • Review and update the Company's contact list and telephone extensions on a monthly basis
-
General Administrative and Office Support

  • Knowledge of staff movements in and out of the Company
  • Receiving and checking deliveries and informing the relevant person
  • Open, stamp and distribute mail
  • Receive incoming courier packages and liaising with the Courier Company to collect outgoing packing
  • Provide and order stationery and maintain an adequate stock level
  • Managing boardroom bookings
  • Update the telephone list monthly
  • Orders and distributes business cards for the Branches
  • Orders office supplies
  • Creating a Google sheet for all the branches to update the waybill listing and the items that were couriered
  • Balancing the Globe Flight sheet and sending it to the relevant person
  • Ensure the reception area is kept clean and tidy at all times
  • Complete GRN's and send to Creditors
  • Monitor the Cleaning Ladies when required
-
Client Relations

  • Greet and welcome visitors in a professional manner
  • Inform the relevant employee that their visitor has arrived
  • Organising refreshments for meetings
-
Health, Safety, Quality and Environmental Responsibilities

  • Report any deviations that could lead to an accident
  • Participate in Safety Training to improve safety standards
  • Report incidents and accidents before the end of a shift
  • Adhere to the Company's Health and Safety policy and procedure
  • Look after your own safety and that of other employees
  • Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal requirements.
  • Manage and perform all internal processes, especially those that affect the quality of the Organization's products.
  • Work with Customers, Collogues and Contractors towards continual improvement of the Management system and report the need for improvement to Management.
  • Keep up standards and regulations with respect to Products and Services.
-
Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior

JOB REQUIREMENTS

  • Minimum of Grade 12 or equivalent
  • Minimum of 2 years' experience as a Receptionist
  • An Office Administration /Secretarial Qualification would be advantageous
  • Proficient in MS Office and SYSPRO
  • Must have extensive experience with Customer Service
  • Must have excellent verbal and written communication in English

BEHAVIOURAL REQUIREMENTS

  • Must be able to work independently as well as in a team
  • Must be able to follow instructions
  • Must have excellent organisational, planning, multitasking and administrative skills
  • Must have excellent planning abilities
  • Must be able to prioritise jobs, perform under pressure and meet deadlines
  • Must be able to manage time efficiently and effectively
  • Must have exceptional attention to detail, be results and detail driven, and goal orientated
  • Must be logical, methodical and proficient
  • Must be willing to take on new responsibilities and challenges
  • Must consistently maintain a high level of integrity, honesty and reliability
  • Must have exceptional Customer service skills and display professionalism at all times
  • Must be dressed professionally at all times
  • Must conduct him/herself in the appropriate manner and show respect towards the Company, Clients, Suppliers, Contractors and fellow employees
  • Must have excellent interpersonal and communication skills

Job Types:
Full-time, Temporary

Contract length: 6 months

Experience:

  • Receptionist: 3 years (required)
  • Administration: 2 years (required)

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