Current jobs related to Back Office Agent - Cape Town, Western Cape - Talexec

  • EUS Back Office Support Specialist

    3 days ago

    Cape Town, Western Cape, South Africa Sanlam Full time

    Job SummaryWe are seeking a highly skilled EUS Back Office Support Engineer to join our team. As a key member of our support team, you will provide remote technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesProvide remote technical support to end-users, addressing...

  • Front Office Duty Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa AccorHotel Full time

    Job Title: Front Office Duty ManagerJob Summary:The Front Office Duty Manager is a key role within our hotel, responsible for ensuring an exceptional guest experience. This involves creating unforgettable moments, enhancing experiences, and implementing recovery plans for missed opportunities. As the link between guests and agents, the Duty Manager plays a...

  • Inbound Call Center Agent

    3 weeks ago

    Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Dutch Customer Service Agent at SA Commercial (Pty) Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective engagement and resolution of customer inquiries.Key...

  • Estate Agent Representative

    1 week ago

    Cape Town, Western Cape, South Africa Pam Golding Properties Full time

    Pam Golding Properties is seeking a skilled and ambitious estate agent to join our team in the Western Seaboard / Milnerton area.We are looking for an individual who possesses excellent negotiation and selling skills, as well as a strong understanding of the local property market.The ideal candidate will have a valid driver's license, their own reliable car,...

  • Estate Agent Professional

    2 weeks ago

    Cape Town, Western Cape, South Africa Pam Golding Properties Full time

    Pam Golding Properties is a leading independent property services company in Southern Africa, with over 2000 real estate professionals globally. We are seeking a highly skilled and ambitious estate agent to join our team in the Milnerton / Western Seaboard area.Main Responsibilities:Negotiation and Sales Skills: Utilize your exceptional negotiation and sales...

  • Film Industry Agent

    4 days ago

    Cape Town, Western Cape, South Africa Status Staffing Full time

    Film Industry Agent Job DescriptionStatus Staffing is seeking a highly organized and detail-oriented Film Industry Agent to join our team.Key Responsibilities:Liaise with production companies to coordinate film and TV projectsBook actors for contracts and roles, ensuring timely and efficient communicationManage administrative duties, including data entry and...

  • Estate Agent Professional

    2 weeks ago

    Cape Town, Western Cape, South Africa Pam Golding Properties Full time

    Pam Golding Properties is seeking a highly skilled and ambitious estate agent to join our team in the Yzerfontein/Darling area. As a key member of our team, you will be responsible for delivering exceptional customer service and achieving sales targets in the residential property sector.Key Responsibilities:* Negotiation and sales skills to secure new...

  • Group and FIT Agent

    1 week ago

    Cape Town, Western Cape, South Africa AccorHotel Full time

    Job Title: Group and FIT AgentJob Summary:We are seeking a highly skilled and experienced Group and FIT Agent to join our team at AccorHotel. As a Group and FIT Agent, you will be responsible for exceeding our guests' expectations in planning and executing each stay with us while ensuring the best return value for the hotel.Key Responsibilities:Responsible...

  • Office Representative with QuickBooks Expertise

    7 days ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    Job Title: Office/Customer Service RepresentativeLocation: Remote (within Israel), Full-Time, US HoursJob Overview:We are seeking a full-time Office/Customer Service Representative to support our daily operations and assist customers remotely. The ideal candidate will be proficient in QuickBooks, Google Sheets, and Gmail, with excellent communication...

  • Italian Customer Service Representative

    6 days ago

    Cape Town, Western Cape, South Africa abc Full time

    Job Title: Italian Customer Service AgentWe are seeking a highly skilled and experienced Italian Customer Service Agent to join our team at ABC. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in the luxury sector.Key Responsibilities:Handle customer service calls and respond to...

  • Estate Agent Professional

    1 week ago

    Cape Town, Western Cape, South Africa Pam Golding Properties Full time

    Pam Golding Properties is a leading independent property services company in Southern Africa, with over 2000 real estate professionals globally. We are seeking a highly skilled and ambitious estate agent to join our team in the Milnerton / Western Seaboard area.Main Responsibilities:Negotiation and Sales Skills: Utilize your exceptional negotiation and sales...

  • Outbound Sales Agent

    6 days ago

    Cape Town, Western Cape, South Africa CallForce Full time

    Job BriefWe are seeking a highly motivated and skilled telemarketer to join our team at CallForce. As an Outbound Sales Agent, you will be responsible for generating sales EOI's and live transfers through cold calling Australian households.Key Responsibilities:Cold calling people using a given phone directory to sell products and promote services.Using...

  • Sales Team Lead

    4 days ago

    Cape Town, Western Cape, South Africa Telebest Full time

    Job Title: Sales Support Team ManagerTelebest is seeking a highly skilled Sales Support Team Manager to join our team in Cape Town. As a key member of our sales team, you will be responsible for leading a team of sales agents and ensuring that they meet their key performance targets.Key Responsibilities:Lead a team of sales agents to achieve sales targets...

  • Specialised Collections Agent

    1 week ago

    Cape Town, Western Cape, South Africa Nimble Credit Solutions Full time

    {"title": "Specialised Collections Agent", "description": "Job SummaryWe are seeking a highly skilled and experienced Specialised Collections Agent to join our team at Nimble Credit Solutions. As a Specialised Collections Agent, you will be responsible for collecting debt in complex cases, working on individual cases from start to finish, and taking...

  • Operations Manager – International BPO

    6 days ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at ABC Worldwide. As an Operations Manager, you will be responsible for leading and managing teams to ensure quality and productivity targets are met.Key ResponsibilitiesManage teams and ensure quality and productivity targets are metDevelop strategies on the floor...

  • Debtors Accountant

    18 hours ago

    Cape Town, Western Cape, South Africa RareCruit Full time

    Job Title: Distribution Debtors ControllerWe are seeking a highly skilled and experienced Distribution Debtors Controller to join our team at RareCruit. As a key member of our financial operations team, you will be responsible for ensuring the accurate and timely processing of debtors accounts and financial reporting.Key Responsibilities:Prepare and review...

  • Business Development Officer

    6 days ago

    Cape Town, Western Cape, South Africa Dante Personnel Full time

    Job Title: Public Relations OfficerWe are seeking a highly motivated and results-driven Public Relations Officer to join our team at Dante Personnel Cape Town.Key Responsibilities:Develop and maintain strong relationships with existing and new clients, including Estate Agents and Conveyancing Secretaries.Generate leads and business through proactive sales...

  • Dutch Speaking Team Lead

    18 hours ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Dutch Speaking Team LeaderOur client, a leading global digital business services provider, is seeking a highly skilled and experienced Dutch Speaking Team Leader to join their team in Cape Town. As a Team Leader, you will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign...

  • Dutch Language Support Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Dutch Customer Service Agent at SA Commercial (Pty) Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective engagement and resolution of customer inquiries.Key...

  • Office Representative with QuickBooks Expertise

    3 days ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    Job Title: Office/Customer Service RepresentativeLocation: Remote (within Israel), Full-Time, US HoursJob Overview:We are seeking a full-time Office/Customer Service Representative to support our daily operations and assist customers remotely. The ideal candidate will be proficient in QuickBooks, Google Sheets, and Gmail, with excellent communication...

Back Office Agent

3 months ago

Cape Town, Western Cape, South Africa Talexec Full time

Company Description
With offices in Israel, Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays.

They have partnered with some of the most innovative global brands, and are building the world's leading AI enabled tour operator platform, which allows travellers to customise their holiday experience and break free of the traditional restrictions of static pre-packaged holidays.


Duties may include the following:

  • Financials and invoicing,
  • Multi-channel work,
  • Hospitality and financial systems,
  • Multitasking - working with variant channels: zendesk, slack, hospitality systems,
  • Updating customer booking between reservation system and financial system,
  • Communicating to Ticketing agents or Level 2 any tickets out of your scope or that you need more information to proceed the customer case,

Requirements:

  • Two years of customer service experience (required)
  • One Year Experience in booking online travel and general geographic knowledge (preferred)
  • Tourism knowledge - hotel, flights, transfers
  • Multitasking - working with variant channels: zendesk, chat/whatsapp, phone, slack,, hospitality systems
  • Good at work under pressure
  • Writing capabilities
  • Excell, word knowledge
  • Travel experience is a plus,

Benefits
The opportunity to work in a highly paced environment
Hybrid employment model
Excellent salary
Bonus performance scheme.

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Experience:

- back office: 3 years (required)