Sales Team Lead

3 days ago


Cape Town, Western Cape, South Africa Telebest Full time
Job Title: Sales Support Team Manager

Telebest is seeking a highly skilled Sales Support Team Manager to join our team in Cape Town. As a key member of our sales team, you will be responsible for leading a team of sales agents and ensuring that they meet their key performance targets.

Key Responsibilities:

  • Lead a team of sales agents to achieve sales targets and improve customer satisfaction.
  • Develop and implement training programs to enhance the skills of sales agents.
  • Monitor and analyze sales performance data to identify areas for improvement.
  • Collaborate with other departments to ensure seamless communication and customer satisfaction.
  • Identify and implement process improvements to increase efficiency and productivity.

Requirements:

  • 4+ years of experience in a call centre environment.
  • Fluent in English.
  • Matric.
  • Knowledge of sales back-end processes.
  • Customer service experience.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

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