Queries Consultant
2 weeks ago
Job Advert Summary:
Some people are happy to go through life in a comfortable bubble, and that is great, we don't judge, but at Hello Group we believe that if we can change lives, it's a day well-lived.
For us, we do not go to work each day, we go to a place where "grown-ups" are fuelled by a risk-taking appetite for adventure that leaves a definite mark on the lives of others.
Hello, Group, is a place where you get scraped knocked, or even trip over your shoelaces, but through all that build what we call profitable altruism.
Here we solve problems that others think are impossible and have fun while doing it. We love a bit of craziness, dissatisfaction with the status quo is what YOU can offer us at Hello.It is our passion to build life-changing businesses and to stay in the chaos and not have to settle into the routine.
We want the smart people on the ground, to develop our next big thing. What do you say want to join our weird and wonderful family?Minimum Requirements:
- Grage 12 Senior Certificate
- Urdu speaking (essential)
- 1 year customer service/call center experience
- Strong communication skills (verbal, written and interpersonal
Duties and Responsibilities:
Manage large amounts of inbound and outbound calls
Follow communication scripts when handling different calls
Identify customers needs, clarify information and provide solutions
Attending to customer queries
Adhoc duties
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