Senior Leader IT Operations

2 weeks ago

Cape Town, Western Cape, South Africa Derivco Full time

Job Profile Summary:


At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry.


We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the USA, South Africa, UK, Spain, Malta, Sweden and Australia.

To work for Derivco means you will work with cutting-edge technology., in our designer offices. Our people are brilliant., our ideas fresh and our technology is trailblazing.


You will be inspired, challenged, and stimulated every day and you will receive an extraordinary number of high-fives - rewarded for work well done.

A place where you will feel as if you have found your intellectual and creative home.

_ Sounds pretty awesome, right?_
Derivco is an equal opportunities employer.

We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.


Job Description:


Derivco Cape Town is seeking a Service Portfolio Manager (Senior Leader IT Operations) for our Player Experience business unit, a critical role for a strong leader.


This position is central to us delivering ground-breaking software products and services, facilitating exceptional gameplay and payment solutions within the iGaming industry.


As a key member of the senior leadership team, you'll collaborate closely with peers whose portfolios are at the forefront of product creation, ensuring seamless transition and operational excellence in production environments.


Key Responsibilities:

  • Leadership Collaboration: Work as part of a senior leadership team, aligning the service portfolio with the strategic objectives of product creation teams. This role demands a leader who can seamlessly integrate efforts, ensuring the successful deployment and support of products in production.
  • Strategic Facilitation: Empower the portfolio's strategic direction by fostering a culture of collaboration and innovation. Your leadership will ensure that operational activities are fully aligned with the broader goals of the Player Experience business unit and Derivco as a whole.
  • Technical Insight and Decision-Making: Utilize a strong technical foundation to understand and evaluate proposals from teams, ensuring decisions support strategic objectives and operational excellence.
  • Relationship Management and Collaboration: Build and maintain robust relationships within the senior leadership team and across the organization. Your role is pivotal in ensuring the success of crossfunctional initiatives and projects.
  • Service Excellence and Innovation: Champion superior service delivery within the portfolio, focusing on customer satisfaction and the continuous improvement of operational processes.
  • Talent Development and Empowerment: Lead with a commitment to nurturing team growth, fostering an environment where innovation thrives and aligns with Derivco's values of excellence.
  • Strategic Leadership: Proven track record in senior leadership, demonstrating the ability to unify teams towards a shared vision and objectives.
  • Technical Competence: A solid grasp of technology to effectively liaise with teams, ensuring operational strategies complement product development goals.
  • Collaborative Mindset: Exceptional ability to work within a leadership team, fostering strong relationships and a collaborative approach to achieving business goals
  • Adaptive Resilience:
Thrives in a dynamic environment, adept at navigating the complexities of integrating operational and product development strategies.

  • Innovative Leadership: A passion for driving innovation within teams, promoting a culture that prioritizes continuous improvement and operational excellence.
  • Development-Focused: Commitment to the professional growth of your teams, aligning with organizational ambitions and fostering a culture of learning and innovation.

Expectations:

  • Unified Leadership: Serve as a bridge between product development and operational teams, ensuring seamless transitions and the highest levels of service delivery.
  • Strategic Alignment: Ensure operational strategies are in lockstep with product development objectives, facilitating smooth production rollouts and support.
  • Continuous Improvement: Lead efforts to enhance operational processes, maintaining a relentless focus on quality, efficiency, and customer satisfaction. Internal
  • Intellectual Property

What Derivco Offers:

  • A senior leadership role with a direct impact on the technology and services powering the iGaming industry.
  • The opportunity to work alongside a team of dedicated professionals in a collaborative and innovative environment.
  • A commitment to personal and professional development, with ample opportunities to influence the

  • Operations Logistics Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Recruitment Solutions Full time

    The Operations Team leader is a senior role that involves overseeing all aspects of the company's transport services. It is the Operations Team leader's job to make sure the organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients in a safe and efficient...

  • Operations Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Huntswood Full time

    Huntswood is looking for a Dynamic and driven Ops Leader to join our team and drive superior customer/sales performance delivered to various financial services clients and their customers, by achieving outstanding levels of quality and operational efficiency. Huntswood works seamlessly with our clients to create better outcomes for their businesses and their...

  • Senior IT Operations and Advice Capabilities Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Progressive IT Resourcing Full time

    Who are we?This Department is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. They have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of their clients.What...

  • Senior Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Webhelp Full time

    Job AdvertAre you an experienced Senior Operations Manager looking for a new opportunity in Cape Town? We are looking for a an experienced leader to design, develop and execute future-led client and business strategies supporting operational performance on an exciting campaign in our Cape Town office.In your first few weeks in this Senior Operations Manager...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Apex Group Full time

    Team Leader - Segregated FundsLocation: Cape Town, South AfricaDate Posted: May 4, 2023DescriptionSummary of the positionThe Segregated Fund Accounting Team Leader for managing the team of Fund Accountants responsible for all aspects relating to the delivery for the start of day portfolio and reporting validation; system reconciliation; NAV oversight and...

  • Senior Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Western Cape Recruitment Full time

    Internationally acclaimed manufacturer has a vacancy for a Senior Team Leader in one of their manufacturing plants in Cape Town. In this role, you must be able to provide effective leadership to ensure production targets are met, be involved in continuous improvement initiatives to optimise efficiency, and maintain and adhere to manufacturing and quality...

  • Senior Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Western Cape Recruitment Full time

    Internationally acclaimed manufacturer has a vacancy for a Senior Team Leader in one of their manufacturing plants in Cape Town. In this role, you must be able to provide effective leadership to ensure production targets are met, be involved in continuous improvement initiatives to optimise efficiency, and maintain and adhere to manufacturing and quality...

  • Project Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Outsourced Personnel Full time

    Our client, a well-known leader in its field based in Cape Town is currently recruiting for a Project Leader / SupervisorRESPONSIBILITIES Participate in the Project Planning Process. Work with the operations/project manager to create a project plan and outline the resources needed to complete each phase of the project. An understanding of how each component...

  • Print Management Product Lead

    2 weeks ago

    Cape Town, Western Cape, South Africa Group IT Operations Full time

    IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards program), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeThe Digital Collaboration Services...

  • Senior Data Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa e-Merge IT Recruitment Full time

    A leader in the healthcare market committed to increasing access to affordable primary healthcare for all South Africans through its retail pharmacy and pharmaceutical wholesale businesses are looking to recruit a Senior Data Analyst to work within their Internal Audit department supporting the department goals to increase efficient and effective use of data...

  • Sales Operations Team Leader-3

    2 weeks ago

    Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

    Description The Sales Operations Team Leader leads a team and ensures that staff are equipped and able to meet operational targets The incumbent deals with escalated customer queries and promotes the Bank's products and services Hello Future Sales Operations Team Leader Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa LRI Invest Full time

    Team Leader - Fund Accounting (Private Equity & Real Estate) Summary of the positionThe successful applicant's primary responsibility will be to oversee and manage the delivery of the accounting requirements of our PERE clients in line with the relevant service level agreements. This includes the management and oversight of a small team of accountants,...

  • Senior Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Total Stay (Pty) Ltd Full time

    About the role As an operational leader with a passion for service excellence, you will oversee the day-to-day operations of our Aparthotel and LAV (Luxury Villa & Suites) portfolio. As a key member of our team, you will be responsible for driving operational efficiency, ensuring exceptional guest experiences, and upholding company standards. You'll use your...

  • Payment Operations Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Nedbank Full time

    Payment Operations Team Leader Job Requisition123960Location Clocktower Campus Cape Town, WaterfrontClosing date 21 February 2023 Job Family Administration and Operations Career Stream Operations Leadership Pipeline Manage OthersJob Purpose To manage and lead a team of administrators in order to facilitate the processing of both internal and external client...

  • Head of Operations/senior Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Teleperformance South Africa Full time

    Job OverviewFor delivery of service to clients on my site, ensuring all key performance indicators are met. I lead, develop, motivate, manage and organize a number of teams across the client accounts ensuring we are consistently meeting client's expectations through regular and effective dialogue. I translate the collective needs of the client ensuring this...

  • Warehouse Supervisor Outbound

    2 weeks ago

    Cape Town, Western Cape, South Africa Pack Leader Full time

    KEY RESPONSIBILITIES:General To provide a professional, efficient, and effective service to support the general functioning of the business. As the Warehouse Supervisor Outbound, your main purpose is to ensure the smooth operation of all Outbound processes including deliveries to customers and to ensure excellence across all departments Coordinate with other...

  • Senior Construction Leader Melkbosstrand, Western

    2 weeks ago

    Cape Town, Western Cape, South Africa Anthony Kettle Full time

    Published Jan 20, 202 Location Cape Town, South Africa Category Business Job Type Contract Salary Type Monthly Salary Salary NegotiableDescription:Senior Construction LeaderMelkbosstrand, Western CapeContractRNegProvider of engineering, scheduled maintenance services, technical resources and turnkey engineering projects for the South African Nuclear Power...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Maitland Group Full time

    Job Advert Summary:The Segregated Fund Accounting Team Leader for managing the team of Fund Accountants responsible for all aspects relating to the delivery for the start of day portfolio and reporting validation; system reconciliation; NAV oversight and daily reporting checks for segregated funds and client query support & resolution. The Team Leader will...

  • Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job DescriptionAn exciting opportunity for a Group Manager – Operations Night Shift has just become available in our US Insurance Campaign. We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Team Leaders to create a customer centric and high performance culture through...

  • Senior Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa SubjectWell Full time

    About SubjectWell:SubjectWell is a venture-backed technology startup on an unstoppable mission to disrupt patient recruitment for clinical trials, a $100 billion dollar sector. Clinical trials need millions of qualified patient volunteers, but regularly fall behind schedule because patients are unaware of the benefits of clinical trials or even how to get...