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Warehouse Supervisor Outbound

3 months ago

Cape Town, Western Cape, South Africa Pack Leader Full time

KEY RESPONSIBILITIES:

General

  • To provide a professional, efficient, and effective service to support the general functioning of the business.
  • As the Warehouse Supervisor Outbound, your main purpose is to ensure the smooth operation of all Outbound processes including deliveries to customers and to ensure excellence across all departments
  • Coordinate with other Supervisors/management and manage warehouse team to ensure efficient interdepartmental operations
  • Supervision and management of a team of drivers and assistants
  • Health and Safety focused
  • Safe and effective product handling and cost management
  • Liaise relationships across suppliers and service providers

Distribution

  • Experience in daytoday customer deliveries
  • Oversee and Manage Picking of customer orders and allocation for delivery
  • Ensure correct documentation accompanies drivers and assistants daily.
  • Quality check dispatch orders for accuracy
  • Manage and oversee picking, checking, boxing and dispatch of orders daily. Ensuring optimal routing and scheduling is practised, including discerning use of couriers
  • Effective routing of vehicles to optimise speed and cost of delivery
  • Management and allocation other (adhoc) delivery and collection tasks as required Liaising with the driver team to support efficient deliveries and optimal delivery times
  • Tracking of vehicles for reactive as well as proactive management
  • Coordinating vehicle activity logging and endofday debriefing
  • Coordinating courier activity as an extension of the company's service

Warehouse Management

  • Experienced in and use of Warehouse Management Systems
  • One of Main Users for WMS System
  • Root Causing, releasing picks, assisting with resolving queries, loading credit notes Assisting with checking orders where necessary
  • WMSrelated liaison between Office and Warehouse
  • Liaising with transporters, Office & OPS

ESSENTIAL SKILLS & COMPETENCIES REQUIRED

  • Previous experience of Route Optimization software
  • Previous experience with Warehouse Management Systems
  • Strong computer literacy
  • Communication skills
  • Customer Service oriented
  • Honest and reliable
  • Organised and forward planning
  • Participate and contribute to a culture of Continuous Improvement
  • Dyanmic and can work well under pressure