Facilities Officer

2 weeks ago

Cape Town, Western Cape, South Africa Boldr Full time

WHAT IS YOUR ROLE:

As the Office Facilities Officer, you'll support the day-to-day facilities and security operations of Boldr. You'll have the opportunity to fuel our growth by ensuring everything within the office runs like a well-oiled machine. You will also engage and support Boldr's internal stakeholders.

You must be passionate about safety & security, project management, and driving various advocacies that advance Boldr's core values and goals.

This role will assist in managing all Boldr's projects relating to all things office operations and facilities with the purpose of providing efficient, effective and compliant working environments for Boldr's Team Members.

You will seek to improve safety and security along with the ZA Facilities leader(s), to support Boldr's strategic compliance goals.

You'll work closely with various teams like Information and Communications Technology (ICT), Marketing, People Experience (PX), Impact, and Client Experience (CX).

You'll also serve as the point of contact of all external stakeholders being our co-tenants, landlords and Security Providers.

WHAT WILL YOU DO:

Office Operations

  • Assist with Asset management: manage and update inventory
  • Maintain office services by organizing office operations and procedures along with Facilities leadership
  • Maintain office efficiency by planning and implementing office layouts and motivating for any equipment procurement
  • Measuring and auditing the office and operations against standards; motivating necessary adjustments and working with the Facilities Supervisor to implement the required improvements
  • Daily office and perimeter walkabouts (including nightly transport departures) to observe and communicate any deviations in terms of security and compliance
  • Keep the Facilities Supervisor informed by reviewing monthly reports; summarizing information and assist to identify trends
  • Assist the Facilities leader to ensure our office is orderly, healthy, safe, and is conducive to a productive atmosphere
  • Assist with the sourcing of quotations and drafting of motivations for Facilities Supervisor consideration.
  • Assist in planning all Boldr employee engagement activities during shifts in order to increase interaction and participation
  • Assist the Facilities Supervisor in managing all compliance and auditing record keeping
  • Monitor all visitors to Boldr and ensure accompaniment of visitors at all times. Ensure the safety of all team members during working hours at all times.
  • Assist Facilities Supervisor with the setup and installation of all office furniture and people engagement initiatives
  • Assist the Facilities Supervisor in the creation, management and execution of Boldr ZA business continuation plan (BCP).
  • The occasional repairs of office furniture; replacing wall plugs', installing lights etc.
  • Please note: The above responsibilities are not exhaustive and other related duties may be assigned/canceled/expanded as the business evolves.

Requirements:

  • At least a higher Diploma in any field you're passionate about
  • Leadership competencies
  • Project Management skills and office operations experience
  • Ability to accept feedback gracefully
  • Experience in BPO, call center and global business services
  • Health, Safety and Environmental implementation and auditing experience would be an advantage
  • Own vehicle with unendorsed driver's license preferred
  • Basic technical experience (e.g. replacing wall plugs, installing lights etc)

Benefits
Salary

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