Receptionist / Switchboard Operator

2 weeks ago


East London, Eastern Cape, South Africa Tracker South Africa Full time

Listing reference:
track_001044

Listing status:
Online

Position summary:

Industry:
IT & Internet
Job category:Reception and Switchboard
Location:East London
Contract:Permanent
Remuneration:Market Related
EE position:Yes
Introduction:

Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Eastern Cape - East London Office.


Job description:

RESPONSIBILITIES

  • The incumbent is expected provide excellent service to internal and external customers
  • Operate and direct all calls on switchboard
  • Receiving and welcoming visitors and customers and contacting the relevant department for assistance
  • General office administration
  • Receiving and dispatching parcels and envelopes
  • Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
  • Maintains security by following procedures; monitoring logbook
  • Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
  • Assist in keeping the reception area clean and tidy, at all times

Minimum requirements:

SKILLS AND KNOWLEDGE

  • Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
  • Immaculately groomed individual with a friendly and energetic personality.
  • Speak and write English fluently.
  • A passion for customer service and a professional attitude at all times.
  • The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
  • The ability to cope with a constant changing and pressurised environment.
  • Computer literate with knowledge of Microsoft Office


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