Receptionist

6 months ago

East Rand, South Africa Unique Personnel Full time

**Job Number**
- 70273

**Job Type**
- Temp Contract

**Job Title**
- Receptionist

**Computer Skills**
- MS Office

**Industry**
- Financial Services

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng
- Purpose of this role: To be the first point of contact, ensuring that the initial contact of any new, regular or potential customer is handled in a courteous pleasant and professional manner. Consistently promoting a positive image of the Company and ensuring the caller / visitor is routed to the correct individual or department- Duties/Responsibilities:
- Greet and welcome guests as soon as they arrive at the office with a positive and helpful attitude.- Maintain frontline etiquette by making customers feel special, directing them to the appropriate staff member informing them of their arrival in a courteous and timeous manner.- Handle and screen all incoming and outgoing calls, forwarding to the correct departments.- Ensure that messages are accurately recorded and passed on.- Receiving, sorting and distribution of daily mail.- Maintain an excellent relationship with all staff.- Receive and call the relevant staff member for deliveries.- Opening the gate for clients and employees.- Calling our Founding Affidavits consultant for documents that need to be collected and delivered daily by our Attorneys.- Maintain and prepare meeting and training rooms.- Call staff to assist with coffee for meetings, also able to assist with coffee if possible when required.- Ensure reception area is always tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)- Updating visitor’s tickets onto the logbook spreadsheet.- Ensure that switchboard relief adheres to the prescribed answering method.- Alert Management on any problem that may prevent you from effectively handling the switchboard e.g. Calls not being answered - escalate to the relevant Manager if necessary.- Alert Management of any breach of security procedures or any concerns.- Ensure Coffee, Tea and Sugar containers are filled.- Receive and sign for parcels and inform staff member.-
**Inherent Requirements**
- Requirements:
- Proven work experience as a Receptionist- Excellent Telephone skills- Bilingual English and Afrikaans- Friendly, polite and a good listener- Able to Handle pressure- Hands-on experience with office equipment (E.g. printers)- Own transport- Residing in the Kempton Park area- Professional attitude and appearance- Solid written and verbal communication skills- Excellent organizational skills- Multitasking and time
- management skills, with the ability to prioritize tasks- Team Player- Bubbly personality and able to handle pressure (very busy switchboard)- Working hours 7am - 16:30pm (Monday - Thursday), 7am - 16:00pm (Fridays),**What Qualification**
- Any

**Minimum Qualification**
- Any

**Status**
- Pending / Unavailable

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