Receptionist | Hostess

Job Overview:

We are seeking a well-presented, energetic, and enthusiastic Receptionist/Hostess to join our premium car dealership in East London. The ideal candidate will have a mature approach, excellent communication skills, and a friendly demeanor. Previous experience in the hospitality industry will be advantageous.

Key Responsibilities:

• Greet and welcome clients and visitors warmly.
• Answer and direct phone calls using a switchboard.
• Manage the front desk and maintain a tidy reception area.
• Provide information about the dealership and its services.
• Handle customer inquiries and complaints with professionalism and courtesy.
• Assist with administrative tasks as needed.
• Ensure a positive and welcoming atmosphere for all visitors.

Requirements:

• Languages: Must be fluent in both Xhosa and English.
• Experience: Previous experience in the hospitality industry.
• Reception Duties: Proven experience in reception duties, including switchboard operation.
• Technical Skills: Proficient in Microsoft Excel.
• Attributes:
  • Well-spoken and articulate.
  • Kind and friendly demeanor.
  • Energetic and enthusiastic personality.
  • Well-presented with excellent etiquette.
  • Mature and thoughtful approach to tasks and interactions.

Additional Skills (Highly Beneficial):

• Ability to speak multiple languages.
• Strong organizational skills.
• Ability to multitask and handle a busy front desk environment efficiently.

Why Join Us:

• Be part of a premium and reputable car dealership.
• Work in a dynamic and friendly environment.
• Opportunity for growth and development within the company.

If you meet the above requirements and are excited about this opportunity, we would love to hear from you. Please submit your CV and a cover letter detailing your suitability for the role.