Property Manager

2 weeks ago

East London, Eastern Cape, South Africa Capitop Full time

We are seeking a dynamic property manager to take responsibility of the full commercial property portfolio of a diverse privately owned group.


PURPOSE:

To achieve the highest possible yield from the property portfolio by maintaining high occupancies, market related rentals and minimizing expenses

QUALIFICATIONS & EXPERIENCE:

  • Matric or equivalent
  • Relevant degree or diploma advantageous
  • Computer literate
  • Minimum 10 years' experience in the property environment
  • Minimum 5 years' experience in a property management role
  • Leasing
  • Network of Retail and Commercial tenants, on a National and Regional scale

ESSENTIAL SKILLS & ATTRIBUTES:

  • Excellent communication and negotiating skills
  • Excellent customer service and closing skills
  • Accuracy, planning skills and excellent time management
  • Ability to work under pressure, Selfreliant and Accountable for all work performed
  • Cultural Sensitivity
  • Prepared to travel throughout the Eastern Cape and sleep out

KEY PERFORMANCE AREAS:

  • Maintain high occupancy levels for all properties
  • Provide excellent customer service at all times
  • Attract tenants by advertising vacancies, working with agents, and obtaining referrals
  • Provide new tenants with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, etc.
  • Conclude lease agreements with new tenants and ensure lease renewals are completed timeously
  • Keep all lease agreements up to date and manage all tenants in terms of their lease agreements
  • Meet with tenants on a regular basis and maintain good relationships and open lines of communication. Follow up timeously with all queries and concerns
  • Resolve tenants' complaints' timeously and enforce rules of occupancy
  • Ensure all properties are maintained to acceptable standards by contracting for maintenance services (where applicable) and landscaping services, planning, renovations, and supervising all repairs and work done
  • Secure properties by contracting with security services, installing, and maintaining security devices, establishing, and enforcing precautionary policies and procedures and responding to emergencies
  • Oversee new developments ensuring contractors and professional teams perform in terms of their scope of work, report on any concerns and be involved in remedial action
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all projects are delivered ontime, within scope and within budget
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to executives as needed
  • Perform risk management to minimize project risks
  • Review monthly management accounts and report on variances to budget
  • Propose rental rates by surveying local market and calculating overhead costs and profit goals
  • Ensure full and proper screening of an applicant's credit, criminal and rental history, and ability to pay
  • Accomplish all financial objectives by collecting security deposits and rentals timeously, authorizing payments, preparing annual budgets, scheduling expenditures, analyzing variances, initiating corrective actions, and keeping expenses to a mínimal and within budget
  • Prepare reports by collecting, analyzing, and summarizing data and trends, plus reporting on occupancy levels, etc. and submit monthly reports in the format required
  • Keep abreast with the property industry by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
  • Observe and monitor staffs' performance to ensure that company rules and procedures are being followed and that they display excellent customer service skills
  • Identify training needs and implement relevant training initiatives to address those needs to ensure continuous improvement of staff
  • Interview and hire applicants when vacancies arise
  • Ensure adherence to company's disciplinary code and procedures & facilitate disciplinary hearings, issue warnings and counsel where applicable

GENERAL

  • Carry out any other ad hoc duties as and when required by management

Application Question(s):

  • Please state your current and expected Cost to Company package and what is included.

Experience:

Property Environment: 10 years (required)
Property Management: 5 years (required)

Application Deadline: 2024/06/30

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