Call Centre Team Leader

About Shared Mobility Africa:Mobify Tracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Call Centre Team Leader to join our rapidly growing team. If you are enthusiastic about managing and leading a team of customer service representatives to ensure exceptional customer service experience, we want to hear...

We are currently looking for a Contact Centre Admin, that will be based at DigitalResponsibilities: Running and Managing the call centre daily. Set targets for all Call Centre Agents Understand the organizations products, services, procedures, and guidelines and communicate same to team leaders Monitor all calls to ensure that due procedures and quality...

OVERALL PURPOSE OF THE JOB Manages and leads the Contact Centre Team. Communicates organisations goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Participate in hiring and training and keep management updated on team performance. Communicate concerns and policies among management and team members.Operations...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandThe Team Leader is responsible for leading an inbound customer service team and ensuring high-quality service delivery aligned with customer objectives. Additionally, they collaborate with other teams in the Contact Centre to maintain a consistent Customer Experience.Main...

Salary: Market related**Location: Midrand**Job type: Permanent**Industry: FMCG**Reference Number: RDT.D.CCS **COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandÂÂMain Responsibilities will include but will not be limited to:Leading and managing a team of +21agents Coaching and developing agents through continuous oneonone sessions i.e. daily, weekly and monthly Attendance and leave management process and updating matrix Manage and motivate...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Call Centre Agent to join our team and take us...

About Shared Mobility Africa:Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa.We are currently seeking a...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Call Centre Agent to join our team and take us...

About Shared Mobility Africa:Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa.We are currently seeking a...

Knowledge of the dental trade is desirable however not essential. A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills. A minimum of 2 years team leader/supervisor experience Can demonstrate a high level of commitment to customer care values when dealing with internal...

CALL COORDINATORJob Purpose:To allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Manage Clients/Users requests and communicate with users and Engineers to coordinate service.Required: QualificationsGrade 12Business Administration or Call Centre CertificateA+ and N+ (Advantage)Required:...

Gauteng, Midrand R R MonthlyCall Centre ConsultantMidrandR R12 000 CTCCall Centre Consultant needed for a HUGE client in the Printing services industry**Minimum requirements: - Matric Entry level position; 12 Years experience in a similar role No qualification is needed, but good telephone mannerisms and PC experience will get preference Daily tasks linked...

Who are we? Grade 12/Standard 10/NQF 4Minimum Experience Minimum 5 years shortterm insurance experience Minimum 3 years Claims Investigations experience Supervisory/Management experience will be beneficial Solid understanding of TIA and MIA claims system and claims procedures: inclusive of claims, investigations and legal department processes Commercial...

KEY RESPONSIBILITIES Achieve sales targets grow our product in profitable and sustainable manner. Communicating job requirements and performance standards to others Conducting performance feedback meetings Ensure sales targets are met. Build and maintain relationships with relevant stakeholders. Identify and meet stakeholder needs, including giving them...

Outbound call centre agentOur Business is based in Johannesburg, Midrand.We are looking for Dynamic Outbound Call centre sales staff for telesales positions.Excellent Telephone Skills are requiredCustomer service oriented and candidate must work well in a teamTarget driven candidates are required to apply for this positionMust be able to work well under...

Salary: Market related**Location: Midrand**Job type: Fixed Term Contract**Industry: FMCG**Reference Number: RDT.D.CCA **COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector is looking for an experienced Call Centre Agent to join their team on a fixed term contract basis.JOB DESCRIPTION:MAIN DUTIES & RESPONSIBILITIES: Internal...

At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...

Job Title:Psychologist - Counselling Call Centre (EAP)**Location: Midrand, GPClient coverage: Nationwide servicesSalary: Market RelatedApplication Deadline: 22 July 2023We are looking for a registered Psychologist to provide Counselling services. Both Face to face sessions and telephonic counselling.Our offices and Call centre is in Midrand, Gauteng....

We are looking for highly Motivated Call center agents eager to learn and grow in the Call Centre Industry.Job Responsibilities and Duties: Management and resolve customer complaints. Sell products and place customer orders telephonic Identify and escalate issues to supervisors. Provide product and service information to customers.Requirements:Must be able...