Business Relationship Manager

2 weeks ago


Paarl, Western Cape, South Africa KAL Group Full time
As a diversified, growth focused JSE listed company, we are looking for a talented incumbent who is committed to accelerating performance, passionate about adding value to the customer experience and who embraces our accelerating performance culture_

Job Specification
Responsible for Relationship Management with our key agricultural customers on a regional basis. Maintains contact with representative of key accounts, negotiating prices, national promotions and/or services. Ensures that the customers are served according to the Company's practices and standards.

Minimum Requirements

  • BSc (Agricultural Economics)
  • 4 years experience in the agribusiness industry
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Good analytical and problemsolving skills
  • Excellent sales management aptitude including negotiations

Key performance indicators

Growth

  • Develop and implement strategies to build strong business relationships with existing and new customers
  • Initiate Agri solutions for customers leading to increased Agri sales in line with Sales target within the River system

Optimisation

  • Promote and sell our company's product offering and other related services to customers
  • Provide Agri solutions to customers

Leveraging Culture & Diversity

  • Ensure customers receive excellent customer service and support
  • Provide feedback to management on customer needs, market trends and competitor activities

Digital Transformation

  • Identify and collect data from internal & external sources to support customer relation management
  • Using data for B2B interaction leading to business growth

Key leadership attributes

  • The incumbent would need to have _
    _t__h_
    _e ability to progress and add continuous incremental value having impact_
  • Dealing with complexity
  • Sound pragmatic judgement
  • Self awareness
  • Achievement orientation
  • Deal with conflict


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