IT Technical Support Agent

BeBee Professionals is looking for a Fan Technical Support Agent to join our team in Johannesburg.The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing customer service.Requirements: Bachelor's degree in Computer Science, Information Technology, or a...

Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. QualificationsGrade 12...

POSITION:Service support agentAREA:Sandton (Remote Position)Please note that this is a 1 Year contract position (Renewable)Our client is looking for a dedicated and driven individual to join our Support Team as a Senior Technical Support Agent.Respond to incoming telephone and ticket system queries. Provide technical supportSkills and Experience: Minimum...

Customer Support Agent Permanent JHB00005 Admin, Office & Support Gauteng, JHB Eastern Suburbs R Annually Cost To Company Electrical distributor looking for a Customer Support Agent to join their organisation.Responsibilities: Understand customer needs through their journey, from first contact to presales to ongoing and aftersales support. Manage first...

IntroductionOur client who is a MSP based in Rivonia is looking for a Desktop Support Agent. The Desktop Support Agent will be responsible for technical implementation activities which include installations, O365 licencing/provisioning, and PBX licence/extension assignments and renewal of all client domains for clients as required. This to ensure that end...

Join our team as a Customer Support AgentJob requirements: Must have Grade 1 Excellent communication skills, both verbal and written. Energetic and customeroriented mindset. Ability to handle customer enquiries and resolve issues efficiently. Empathy and patience when dealing with diverse customer needs. Familiarity with customer support tools and software....

To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service...

We're looking for a Application Support superstar to join our team of problem-solving experts and help us keep our software running smoothly. The Application Support Agent plays a critical role in implementing and supporting the systems and processes administered by our customers. This role primarily involves visiting automotive dealerships to implement and...

Our Client in the Motor Industry is looking for Technical Agents with experience working with Trucks (Diesel Mechanics) for their Call Centre.Key Responsibilities: Follows existing processes and procedures to maintain cost efficiencies. Makes recommendations on potential cost saving opportunities. Demonstrate cost consciousness and awareness of personal...

Join our team as a Customer Support Agent Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting relationships. Apply now and be the frontline of our customer...

Job DescriptionAre you a Greek speaking legend with a passion for iGaming? We're on the hunt for a Greek speaking Gaming Support Agent to join the ranks of a leading iGaming company in the heart of Johannesburg, South Africa. Join this team where the gaming action never stops, and create epic gaming experiences together. Apply for this job today and become a...

Key Responsibilities: Oversee the daytoday operations of the Technical Support Team. Act as a senior agent who will drive customer satisfaction through customer support. Act as a mentor and provide oversight, coaching, and training to technical support staff. Be the point of contact when it comes to technical escalations. Record and track team SLAs and...

A Telecoms company in Johannesburg North specialising as an Internet Service provider is recruiting a 1st Line support agent / Field Technician.Requirements: Troubleshoot technical issues relating to Data, VOIP, Firewalling Create and manage support tickets to ensure matters are attended to promptly Guide clients through troubleshooting steps using remote...

Your main responsibilities will be:Support users telephonically (Web Application Support)User contact and communication (telephonic and digital)Create basic reports in SQL & basic data manipulation via SQL. (INSERT, UPDATE and DELETE).Level 1 Support Responsibilities:Response to tickets and helpdesk queries loggedDevelopment of SQL queries and...

Customer Support Agent ( Export ) Permanent JHB00002 Admin, Office & Support Gauteng, JHB Southern Suburbs R AnnuallyElectronic company looking to hire a young, vibrant Customer Support Agent to join their Exports team.Responsibilities: Export administration dealing with freight forwarders. Completing export documents. Understand customer needs through...

Our client who is a MSP based in Rivonia is looking for a Customer Support Agent, to provide first tier technical support to their users for hardware, software, and IT related issues and perform Service Desk duties as needed. The Company is a technology driven company and make use of technology to better aid and support their clients. We're are looking for...

SEEKING:Customer Support Agent**FOR: Full-Time PositionREMUNERATION:Competitive SalaryABOUT US:Trade Shield is a fast-growing tech start-up that harnesses the power of AI to provide our clients with powerful insights into the credit they extend to businesses. Trade credit drives business in global markets and Trade Shield aims to be the leading decision...

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

Join Our Team as a Web Application Support Specialist at XYZ CompanySupport users telephonically (Web Application Support)User contact and communication (telephonic and digital)Create basic reports in SQL & basic data manipulation via SQL. (INSERT, UPDATE and DELETE).Level 1 Support Responsibilities:Response to tickets and helpdesk queries loggedDevelopment...

IT Support Consultant IT Support - ITJohannesburg - Gauteng - South Africa"Wanted: IT Support Consultant for a pharmaceutical company - where troubleshooting computer glitches is our daily pill, and tech support is our prescription for success"Requirements & Skills: Proven working experience in IT support services or relevant experience Excellent knowledge...