E2e Manager

2 weeks ago


Midrand, Gauteng, South Africa Full Circle Resourcing Full time
Our client requires the services of a
E2E Manager (Expert) - Midrand/Menlyn/Rosslyn/Home Office Rotation
-
Amazing brand with cutting edge technology:


  • Excellent teams in Global team collaboration:
-
High work-life balance with Flexible hours:


  • Agile working environment

POSITION:
Contract until December 2026



EXPERIENCE:
8+ Years related working experience.


COMMENCEMENT:
As soon as possible

QUALIFICATIONS/EXPERIENCE
***- South African citizens/residents are preferred.

  • IT / Business Degree / Diploma / equivalent years of experience
  • ITIL Certification advantageous
  • Project Management Qualification advantageous
  • Scrum Master Qualification advantageous
  • 10+ years experience as a Project Manager and / or Scrum Master
  • 10+ years Operations experience in terms of Processes, KPIs, Quality Management etc.

ESSENTIAL SKILLS:

***- Extensive experience with DevOps Processes and tools.

  • Extensive experience with ITIL principles and processes, in particular related to IT Operations.
  • Extensive experience with Release Management, in complex and production critical environments.
  • Experience in Agile and waterfall methodologies.
  • Knowledge and experience with project management principles and methodologies, related to software development.

ADVANTAGEOUS TECHNICAL SKILLS
***- Solid working experience of Group IT Operations processes, KPIs, deliverables etc.

  • Jira and Confluence

ROLE:

***- Steer Operational Excellence within respective area of responsibility.

  • Collaborate with all relevant Stakeholder i.e. Process and Product Owners, Line Managers, Agile Masters Operations Managers, Operations Experts etc.
  • Drive the implementation and enhancement of all required Operations structures and processes, as per Group IT standards and guidelines.
  • Drive the formalisation of Operations agreements with Customers.
  • Drive the improvement in Operations knowledge.
  • Drive the adherence to the Group IT Operations KPIs.
  • Drive continuous improvement to Operations quality / maturity.
  • Manage interdepartmental and customer expectations and stakeholder engagement.
  • Monitor overall Initiative performance, progress, and risk status.
  • Recommend and steer risk mitigating plans to Stakeholders
  • Relevant reporting on overall Initiative to Stakeholders.
isanqa #isanqajobs #ITProjectManagement #Scrummaster #Agileworking #ITIL #Projecsteering #ITExcellence #FuelledbyPassionIntegrityExcellence

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